Job Description: The AI Analyst II independently manages AI use case intake, workflow analysis, and backlog coordination to help the organization identify, prioritize, and operationalize high-impact AI opportunities. This role partners directly with stakeholders across business, product, and operations teams, translates needs into clear solution requirements, and supports scalable AI execution through strong documentation, prioritization, and adoption tracking. Depending on business needs and assignment, some to all of the responsibilities below may apply. Own AI Use Case Intake & Prioritization Independently evaluate, structure, and manage AI use case submissions, ensuring opportunities are clearly defined and aligned with business value, feasibility, and strategic priorities. Serve as an intake point for new AI use case requests and assess alignment with organizational priorities Translate department workflows, pain points, and goals into actionable AI use case...

Job Description: We are seeking a skilled   Technical Business Analyst   with experience supporting customer‑facing web applications and API integrations. This role works closely with internal teams, clients, and third‑party vendors to gather, analyze, and document requirements that drive the development of CSI’s   Apiture  Digital Banking Platform features. You will collaborate with product, design, architecture, and engineering to ensure requirements are clear, technically sound, and aligned with business objectives. In This Role, You Will: Work directly with product managers, architects, designers, and technical leads to create functional, non‑functional, and technical requirements. Drive the execution of software features from design through development, release, and commercialization. Create visual and written documentation to support design, development, and release of features. Interface with internal stakeholders to produce client‑facing product guides....

Job Description: Job Summary The Senior Director of Brand Strategy, Content & PR is responsible for developing and executing a strategic brand narrative and visual identity that brings the CSI brand to life through compelling storytelling, communications, and creative execution. This hands-on leader oversees the teams responsible for public relations, content, social media, and design to ensure that CSI's communications and creative work are consistent, differentiated, and aligned with the company's business objectives. Working closely with CSI Marketing’s Demand Gen, Product Marketing, and Events teams, as well as Sales, Relationship Management, and executive leadership, the Senior Director helps strengthen CSI's market presence by maintaining brand standards, guiding corporate storytelling, and delivering high-quality communications that support awareness, engagement, and business growth. Responsibilities Shape and champion CSI's brand strategy, defining...

Job Description: Software Engineer III's design, code, test, and debug scalable applications and services using modern TypeScript and Node.js patterns; maintain and document program changes with a focus on reliability, performance, and integration quality. They competently perform work in complex sections of at least one major CSI application, with a strong emphasis on backend services and third-party integrations, including core systems within the online banking ecosystem. The role also includes working with and modernizing existing C++ codebases and services, helping to evolve legacy systems into more maintainable, service-oriented architectures. They maintain and document program changes while working on complex integrations and system migrations. This role requires use of imagination, originality, and ingenuity to uphold high programming standards and deliver resilient, secure, and high-performing integration solutions with significant business impact. Responsibilities:...

Job Description: Do you have a passion for commercial banking, payments, and go-to-market strategy? Are you energized by translating complex banking solutions into compelling market stories that drive growth and adoption? If so, CSI may have the perfect opportunity for you.  CSI is seeking a Product Marketing Manager to support our growing Commercial Banking Solutions portfolio. This highly visible role will partner closely with product management, sales, and executive leadership to develop positioning, messaging, and go-to-market strategies that help community and regional financial institutions better serve their business customers.  This position was created in support of CSI's continued growth and expanding commercial banking offerings, providing an exciting opportunity to help shape the future of the business while influencing product direction and market strategy. What You'll Do Develop and execute go-to-market strategies for commercial banking solutions....

Job Description: Software Engineer III's design, code, test, and debugs programs; maintain and document program changes. They competently perform work in complex sections of at least one major CSI application, with a strong emphasis on backend development using Node.js and TypeScript. They maintain and document program changes, working on complex sections of major applications, particularly focused on scalable services, APIs, and data processing. This role requires use of imagination, originality, and ingenuity to uphold high programming standards and make a significant impact. Responsibilities: Project Leadership: Take ownership of the development and rollout of entire backend systems, services, or large-scale projects. Standards and Practices: Enforce department coding standards and best practices, with emphasis on TypeScript usage, code quality, and backend architecture patterns. Project Management: Demonstrate effective and efficient project management skills...

Job Description: Software Engineer III's design, code, test, and debug modern, scalable UI applications; maintain and document program changes with a focus on usability, performance, and maintainability. They competently perform work in complex sections of at least one major CSI application, with an emphasis on front-end architecture and user experience. They maintain and document program changes while contributing to the evolution and modernization of existing UI technologies. This role requires use of imagination, originality, and ingenuity to uphold high engineering standards and deliver intuitive, high-quality user interfaces with significant business impact. Responsibilities: Project Leadership: Take ownership of the development and rollout of entire products or large UI-focused projects, driving front-end architecture and collaborating across the full stack. Standards and Practices: Enforce department coding standards and best practices, with a strong emphasis...

Job Description: Network Engineers work with customers on implementation and upgrades of their network infrastructure as well as respond to issues related to the customer network. They plan for and evaluate new and existing network systems and services between multiple platforms and protocols. This includes but is not limited to routers, circuits, internet, switches, firewalls, ISP, cabling, VPN connections, unified communications, call-center management, etc. Network Engineers that obtain work from a task system are primarily customer facing. Their work includes device migrations, network infrastructure, installations, and coordinating with QA and/or Risk Management to ensure configuration integrity and compliance.   Demonstrates a proficient knowledge while learning a variety of technologies. May perform planning, site/datacenter surveys, and providing recommendations for future...

Job Description: Director, Implementations The Director, Implementations is responsible for leading implementation delivery across CSI’s core and non-core product areas, ensuring successful onboarding, operational excellence, and a strong customer experience. This role executes organizational plans in alignment with company policies and leadership objectives, while overseeing the workload, outputs, and resources within their function. The Director establishes short-term goals, standards, and processes that support broader operational strategies and service delivery expectations. This leader will oversee team members across four teams, with a focus on aligning similar product groups and strengthening CSI’s future-state implementation organization. The role will provide leadership to managers and their teams, drive consistent delivery practices, support escalations, and partner cross-functionally to ensure successful implementation outcomes. This position is ideal for a...

Job Description: Cyber S ecurity Engineer IIs d esign, implement and maintain security systems/services to prevent malicious activity .  They s erve as a point of escalation for first level engineers.   Design s and implement s projects/services that enhance and improve current security offerings and strategies.   Respond s to internal and external client requests.  Requests include but are not limited to firewall changes, DNS creation/modification, renewing/purchasing SSL certificates, and secure configuration of hosted sites and services.   Install s and configure s firewalls, intrusion preventions systems, web application firewalls, and agents in accordance with current industry standards and best practices to create a secure environment and protect customer data.   Proactively mitigate s threats through active collaboration with the Cybersecurity Analysts.   Perform...

Job Description: In this role, you have the opportunity to Play a key role in supporting CSI's tax compliance and reporting efforts across multiple tax disciplines. As a Tax Analyst , you will help ensure accurate and timely tax filings, contribute to research and compliance initiatives, and support the financial integrity of the organization. This position offers an excellent opportunity to gain hands-on experience in corporate income tax, sales and use tax, property tax, and regulatory reporting while working with a collaborative and supportive team. You are responsible for: Preparing corporate income tax workpapers, extension calculations, and quarterly income tax estimates. Assisting with year-end tax compliance activities and supporting various federal, state, and local tax filings. Preparing and filing sales and use tax returns, personal property tax returns, net profit tax returns, and other required tax filings. Researching federal, state, and...

Job Description: Computer Services, Inc. (CSI) is seeking a strategic and execution-focused Senior Product Manager – Commercial Deposits to lead the integration, enhancement, and evolution of CSI's commercial deposit capabilities.  This role will serve as a key liaison across Product, Engineering, Architecture, Operations, and business stakeholders to drive complex initiatives that enhance commercial banking solutions and deliver value to financial institutions. The ideal candidate combines strong commercial banking expertise with product leadership, organizational effectiveness, and the ability to drive cross-functional execution. What You'll Do Lead Commercial Deposits Integration Initiatives Drive day-to-day execution of CSI's Commercial Deposits integration strategy. Coordinate activities across Product Management, Engineering, Architecture, Operations, and other stakeholders. Identify critical workstreams, dependencies, risks, and deliverables to...

Job Description: CSI, one of the nation's leading fintech companies, is seeking a customer-focused and analytical Fraud Analyst to join our Card Fraud Operations team. In this role, you will help protect financial institutions and cardholders by identifying suspicious activity, investigating potential fraud cases, responding to customer inquiries, and supporting fraud prevention efforts. This is an excellent opportunity for someone who enjoys problem-solving, critical thinking, customer interaction, and working in a fast-paced environment where no two days are the same. What You'll Do Monitor fraud alerts and investigate potentially fraudulent transactions and account activity. Analyze suspicious behaviors and identify fraud trends and patterns. Verify fraud activity by contacting cardholders and financial institutions. Handle inbound and outbound customer communications related to fraud, lost cards, stolen cards, and account concerns. Review and...

Job Description: The AI Adoption Manager drives the successful rollout, scaling, and sustained use of AI capabilities across the organization. This role focuses on enabling teams, reducing friction, building advocacy networks, and measuring adoption so that AI solutions translate into real business value through effective training, usability improvements, and continuous improvement.   Responsibilities: Lead AI Enablement, Training & Advocacy Develop and execute programs that help departments understand, adopt, and effectively use AI capabilities. Drive training and enablement programs that improve understanding and use of AI tools and workflows Build, manage, and grow a champions network that accelerates adoption and shares best practices Promote awareness of AI capabilities in ways that connect technical functionality to business value Drive Adoption Measurement & Friction Reduction Measure usage and identify barriers so adoption can scale...

Job Description: Business Development Representative:   At  CSI,  Digital Engagement Solutions (DES) Business Unit ,  our  mission is to deliver comprehensive solutions and  open  technologies that empower community and regional  financial institutions  to achieve their distinct  digital  goals.   We strive to be the preferred partner across our industry, helping to shape the future of banking by fueling growth and retention for our customers and delivering solutions that enable them to rival every competitor.      Summary:   We are looking for a friendly, well-spoken, and ambitious Business Development Representative (BDR) / Sales Support person to  initiate  business development activities in support of our  Digital Engagement Solutions   sales teams .    Responsibilities:   Mapping contacts from target accounts using tools like LinkedIn Sales Navigator , 6sense, and Microsoft Dynamics...

Job Description: Enterprise Banking Relationship Manager     Drive Customer Success. Build Trusted Partnerships. Create Lasting Impact.   At CSI, our Relationship Managers serve as strategic advisors and trusted partners to financial institutions across the country. In this role, you'll build strong client relationships, advocate for customer success, identify opportunities for growth, and help clients maximize the value of CSI's products and services.     If you enjoy developing meaningful relationships, solving complex business challenges, and working directly with banking and fintech leaders, this could be the perfect opportunity for you.     What You'll Do:   Serve as the primary point of contact for a portfolio of customer accounts.   Build and strengthen long-term relationships with key stakeholders at financial institutions.   Ensure customers receive exceptional service and support throughout...

Job Description: We are seeking a highly skilled PCI Security Analyst to join our team. The analyst is responsible for ensuring organizational compliance with the Payment Card Industry Data Security Standard (PCI DSS) and related cybersecurity requirements. This role involves conducting compliance assessments, managing assessments, and mitigating risks associated with payment card data. What You’ll Do Conducts PCI DSS compliance assessments to identify gaps and risks supporting ongoing security and compliance. Develops, implements, and maintains PCI-related security policies, standards, and procedures to ensure consistent protection of cardholder data. Monitors and validates compliance with PCI DSS requirements across systems and processes to maintain regulatory adherence. Executes comprehensive validation of PCI DSS scope across enterprise environments, ensuring accurate identification and classification of in-scope systems, applications, and data flows....

Job Description: Managed Services Sales Executive: Are you a go getter eager to create your destiny and run your business with support, coaching and a team that will elevate your knowledge?  CSI is expanding our business in the MSP Market and looking for a Sales Executive to cover the East Coast region of the US for our Managed Service New Business team.  This is a remote US position with limited travel (25%) expectations.   This is a team made up of seasoned sales professionals, CSI vets and a team collaborating to help push each other and CSI beyond our core banking clients. The successful candidate will have deep experience in Managed Services , understanding the industry and nuances involved in the sales cycle and relationship building.   The primary responsibility of the Sales Executive is to identify, qualify, develop, cultivate, and ultimately close opportunities for new business. This requires attendance at various events as a representative of the...

Job Description: The Senior Technical Product Owner plays a critical leadership role in shaping product strategy, defining roadmaps, and driving value delivery in partnership with Product Management. This role bridges the gap between business needs and technical execution, ensuring that customer-facing solutions are innovative, scalable, and aligned with organizational goals. This individual is a strong communicator and collaborator who thrives in a fast-paced, technology-driven environment. They work cross-functionally with engineering, product, support, and customers to deliver high-impact solutions while energizing stakeholders and teams around the product vision. What You’ll Do Lead with Vision Partner with Product Managers, business teams, and customers to define product strategies, goals, and vision Drive product initiatives that deliver meaningful value to customers and stakeholders Own and Execute the Roadmap Translate customer needs, technical...

Job Description: The Sales Executive plays a critical role in driving new business growth within an assigned territory. This includes identifying, qualifying, cultivating, and closing new opportunities, while promoting the full suite of CSI’s Financial Crimes products and services with professionalism and accuracy.   Core Responsibilities: Prospect and generate new sales leads within the assigned territory Evaluate potential business opportunities and develop targeted sales strategies Achieve or exceed individual sales targets Represent the company at industry events and client meetings as needed Maintain accurate pipeline and sales activity records using Microsoft Dynamics CRM   Additional Duties: Develop and execute a territory-specific business plan with clear goals and account strategies Prepare detailed pricing, proposals, and other sales documentation Lead cross-functional collaboration to support strategic sales initiatives...