Job Description: The Manager - Software Engineering (Conversions ) leads a team responsible for developing, maintaining, and supporting software solutions and processes used for customer data conversion and migration activities. This role partners closely with Implementation, Product, Project Management, and Engineering teams to ensure successful project delivery while driving operational efficiency, automation, AI adoption, and continuous improvement across the conversion lifecycle. Key Responsibilities Lead, mentor, and develop a team supporting customer data conversion and migration initiatives. Oversee software development, maintenance, and technical processes related to conversion projects. Partner with cross-functional teams to ensure successful implementation and delivery outcomes. Drive process improvements, automation initiatives, and operational efficiency efforts. Support system integrations, data conversion activities, and technical delivery processes....

Job Description: CSI, one of the nation's leading fintech companies, is seeking a customer-focused and analytical Fraud Analyst to join our Card Fraud Operations team. In this role, you will help protect financial institutions and cardholders by identifying suspicious activity, investigating potential fraud cases, responding to customer inquiries, and supporting fraud prevention efforts. This is an excellent opportunity for someone who enjoys problem-solving, critical thinking, customer interaction, and working in a fast-paced environment where no two days are the same. What You'll Do Monitor fraud alerts and investigate potentially fraudulent transactions and account activity. Analyze suspicious behaviors and identify fraud trends and patterns. Verify fraud activity by contacting cardholders and financial institutions. Handle inbound and outbound customer communications related to fraud, lost cards, stolen cards, and account concerns. Review and...

Job Description: ATM Systems Engineer Location: Must be able to work onsite 3-4 days in the Valparaiso, Indiana office The ATM Systems Engineer is responsible for the implementation, maintenance, monitoring, and support of Automated Teller Machine (ATM) infrastructure and associated systems. This role ensures high availability, security, performance, and compliance of ATM networks, transaction processing systems, and supporting technologies. The engineer works closely with banking operations, infrastructure teams, vendors, and application support teams to deliver reliable ATM services to customers. Essential Functions: Deploy, configure, and maintain ATM hardware, software platforms, operating systems, middleware, and transaction processing applications. Monitor ATM network performance and system health to ensure maximum uptime. Coordinate ATM upgrades, relocations, and decommissioning activities. Diagnose and resolve ATM software, communication,...

Job Description: Shift: 1:30 PM – 10:00 PM Location: Must be in Paducah, KY or Valparaiso, IN (Remote after training) About the Role Join CSI and grow your banking knowledge while delivering high-quality results for our clients. As a Bank Operations Image Balancer , you’ll play a key role in ensuring accuracy and efficiency for over 400 banks daily. What You’ll Do Balance teller runs Complete work for the Federal Reserve Correct errors and ensure all items have an image Work independently on assigned bank numbers while collaborating with a 10-person team when needed What We’re Looking For High School Diploma Ability to handle repetitive work with precision Strong independent work ethic and willingness to ask for help when needed Number pad keying experience (10-key) Banking knowledge a plus, but not required Why CSI? Remote flexibility after training Collaborative team environment Opportunity to learn and grow...

Job Description: The Project Manager is responsible for leading the end‑to‑end delivery of projects across CSI, including internal, departmental, and customer‑facing initiatives. This role ensures projects are delivered successfully—from initiation through closure—while managing timelines, risks, and stakeholder expectations. This individual will manage multiple, complex, cross‑functional projects and work closely with internal teams, customers, and senior leadership to drive results. Key Responsibilities Project Initiation Drive effective hand over from project sponsors Lead and facilitate project kickoff meetings Project Planning Develop and refine project plans based on scope, complexity, and impact Assign team members to appropriate project roles Review project plans and key milestones with customers Identify and align on critical success factors Project Execution Establish and manage overall project setup Maintain regular...

Job Description: This is a business analysis and product operations role, not a data science or modeling role. You will not be building models. You will be the person who turns "we think AI could help with this" into a scoped, prioritized, execution-ready piece of work. CSI is standing up an internal AI capability that will work across the entire organization in a regulated financial services environment. We've deployed enterprise AI tooling org-wide, and the demand for AI-enabled workflows is growing. The AI Solutions Specialist role is key in closing the current gap.   You'll sit at the front door of that demand — running intake, interviewing the people doing the work, documenting how their process functions, and shaping requests into specifications a build team can act on. You'll own the backlog that comes out of it, and you'll follow the work through to whether anyone has actually used it. What you'll do Run AI use case intake Serve as the intake...

Job Description: The Application Architect I is responsible for designing and guiding the development of individual applications or application suites. This role works closely with business stakeholders, technical leads, and development teams to ensure application solutions are scalable, maintainable, performant, and aligned with enterprise architecture standards. The Application Architect I contributes to architectural governance and solution quality. Responsibilities: Design architecture for individual applications or application suites, ensuring alignment with functional and non-functional requirements. Develop technical specifications, design documents, and application models. Ensure application architectures adhere to enterprise architecture principles, technology standards, and security guidelines. Provide technical guidance to development teams throughout the application lifecycle. Collaborate with solution and enterprise architects to ensure...

Job Description: Software Engineer III designs, codes, tests, and debugs scalable mobile applications using React Native and TypeScript; maintains and documents program changes with a focus on performance, usability, and reliability across iOS and Android. Works in complex areas of major CSI applications with emphasis on mobile architecture and third-party integrations, including banking core systems. Contributes to modernization of existing technologies and integration layers. Requires strong problem-solving, creativity, and high engineering standards to deliver intuitive, high-performing mobile experiences. Responsibilities: Project Leadership: Own development and rollout of large mobile projects and cross-platform solutions integrated with backend systems. Standards and Practices: Enforce best practices in React Native, TypeScript, mobile performance, and responsive design. Project Management: Deliver high-quality mobile features efficiently and on time....

Job Description: Software Engineer III's design, code, test, and debug scalable applications and services using modern TypeScript and Node.js patterns; maintain and document program changes with a focus on reliability, performance, and integration quality. They competently perform work in complex sections of at least one major CSI application, with a strong emphasis on backend services and third-party integrations, including core systems within the online banking ecosystem. The role also includes working with and modernizing existing C++ codebases and services, helping to evolve legacy systems into more maintainable, service-oriented architectures. They maintain and document program changes while working on complex integrations and system migrations. This role requires use of imagination, originality, and ingenuity to uphold high programming standards and deliver resilient, secure, and high-performing integration solutions with significant business impact. Responsibilities:...

Job Description: Lead the Future of Card Payments Innovation CSI is seeking an experienced and strategic Senior Manager, Product Management – Cards to lead the vision, strategy, and execution of our Cards product portfolio. This leadership role will oversee a team of Product Managers responsible for delivering innovative payment solutions supporting Commercial Cards, Prepaid Cards, Secured Cards, and emerging payment technologies.  As a key member of the Payments leadership team, you will help shape product strategy, mentor product professionals, drive portfolio execution, and partner with cross-functional teams to deliver market-leading payment solutions. This role combines people leadership, strategic planning, market expertise, and product execution to support CSI's continued growth and innovation within the payments industry. What You'll Do Product Strategy & Portfolio Leadership Lead the execution of CSI's Cards product strategy and roadmap. Lead...

Job Description: Computer Services, Inc. (CSI), through its Hawthorn River solution, is seeking a Loan Conversion Specialist to support loan origination software implementations, data conversions, and technical troubleshooting. This position will work primarily behind the scenes, partnering with customers and internal teams to ensure loan data is accurately mapped, validated, transformed, and loaded into the Hawthorn River platform. This is a technical, data-focused role rather than a software engineering or traditional project management position. The ideal candidate will combine knowledge of loan origination processes with hands-on experience using SQL, reviewing structured data files, analyzing system logs, troubleshooting configurations, and documenting findings. While this individual will communicate with financial institution customers when needed, they will not serve as the primary customer contact throughout the implementation. What You’ll Do Support data...

Job Description: CSI is seeking a Loan Origination System Support Analyst to join the growing Hawthorn River team. This role supports financial institutions by providing expertise in loan operations, loan documentation, lending software, and customer support. The ideal candidate will have hands-on experience generating and reviewing loan documentation across commercial, consumer, and real estate lending environments and enjoy helping banks maximize their use of lending technology.  This position serves as a trusted resource for customers throughout the loan lifecycle, helping resolve support requests, research complex issues, provide product guidance, and ensure successful utilization of the Hawthorn River lending platform. What You'll Do Serve as a primary support resource for financial institutions utilizing Hawthorn River lending solutions. Manage and resolve customer support requests submitted through ClickUp and other support channels. Assist customers...

Job Description: This role owns data products that leverage rich financial transaction data to generate meaningful consumer and business insights. These products are the foundational intelligence that powers our broader digital banking and engagement solutions, which means your work has outsized impact on what the entire organization can build on top of it. You will partner closely with data science and engineering to take complex data and turn it into reliable, high-value capabilities and you'll be trusted to drive that work forward independently. Product Strategy & Roadmap Own and evolve a cohesive strategy and roadmap for data products that turn large-scale financial transaction data into high-value consumer and business insights. Conduct market and client research to understand the financial goals and pain points behind the data, and translate them into a prioritized roadmap of high-impact capabilities. Make clear prioritization and trade-off decisions...

Job Description: Hawthorn River, a Computer Services Inc. (CSI) company, is looking for an experienced and customer-focused Implementation Specialist II to help financial institutions successfully adopt and launch Hawthorn River’s loan origination software. In this role, you will serve as a trusted partner to customers throughout the full implementation lifecycle—from initial discovery and data gathering through system configuration, testing, training, go-live support, and post-launch stabilization.   This position is ideal for someone who enjoys managing complex projects, building strong client relationships, solving business and technical challenges, and helping customers translate operational needs into effective software solutions. The Implementation Specialist II will lead and coordinate Loan Origination Software implementation projects while ensuring each engagement remains aligned with customer expectations, project timelines, and the broader goals of Hawthorn River...

Job Description: At CSI, we're transforming the future of fraud prevention and dispute management for community and regional financial institutions. We are seeking a Product Manager to help lead the evolution of our fraud portfolio while supporting a growing customer base. This is a unique opportunity for a product professional with deep issuer-side card fraud expertise and strong product management experience to influence both current and next-generation fraud solutions. You will play a critical role in evaluating, defining, and implementing a modern omni-channel fraud platform while ensuring the continued success of our existing fraud products. What You'll Do As a Product Manager, you will serve as the bridge between customers, business stakeholders, and development teams to deliver innovative fraud and dispute solutions that address evolving industry challenges. Key Responsibilities Conduct a comprehensive assessment of CSI's existing fraud and dispute...

Job Description: Product Managers are the driving force behind the success of our products, features, and integrations. They transform product strategy into actionable roadmaps that deliver value to both customers and the business. This role will focus on driving the integration of Qolo's payment processing and treasury management capabilities into CSI Digital Banking solutions while ensuring alignment with CSI's broader digital banking strategy.  Working closely with technology, design, business stakeholders, customers, and cross-functional teams, you will help shape the future of business banking experiences through innovative payment and treasury management solutions. What You'll Do Own the product strategy, roadmap, and delivery of business banking and treasury management capabilities within CSI Digital. Lead the integration of Qolo products and services into CSI's digital banking ecosystem, including alignment with future Apiture initiatives. Gather,...

Job Description: Relationship Managers are the heart and soul of our customer connections, building and expanding strategic relationships. They serve as the primary liaison between CSI and our customers, dedicated to providing exceptional service that leads to high customer satisfaction and contract renewals. Representing the full range of our products and services, they ensure that our customers' needs and expectations are met with excellence. Responsibilities: Foster and nurture relationships with multiple customers. Typically support a single line of business and understand a primary application. Demonstrate a solid understanding of CSI products and services. Establish and maintain productive, professional relationships with key personnel in assigned customer accounts, ensuring their needs and expectations are met and serving as a point of escalation for unresolved issues. Contribute to and ensure business retention, pipeline generation, and positive...

Job Description: The Accounting Manager , is responsible for the complete and accurate reporting of financials, ensuring strong financial controls, compliance, and operational efficiency. This role partners closely with cross-functional stakeholders to support business objectives while maintaining a high level of accuracy and accountability. A Manager follows the direction of senior management and ensures that the team or department is properly staffed, employees have the training and tools needed, OKRs are achieved, and the department operates within approved budgets. This role serves as a tactical leader responsible for day-to-day operations, decision-making, and team performance. Key Responsibilities Leadership & Team Management Lead, coach, and develop a team of accounting professionals Hire, train, evaluate performance, and provide ongoing feedback to team members Assign and prioritize work to meet service targets and deadlines Communicate...

Job Description: Shape the Future of Accounting Excellence at CSI CSI is seeking an experienced and highly technical accounting leader to serve as our Lead, Technical Accounting and Internal Controls . This role will serve as the organization's subject matter expert on complex accounting matters, technical accounting guidance, internal controls, and financial reporting.  This position will partner closely with executive leadership, auditors, finance teams, and business stakeholders to ensure compliance with U.S. GAAP, strengthen internal controls, support acquisition activity, and prepare the organization for future SEC reporting requirements. The ideal candidate brings a blend of public accounting and industry experience, possesses exceptional technical accounting expertise, and thrives in a fast-paced, high-growth environment. What You'll Do Serve as CSI's technical accounting subject matter expert. Oversee technical accounting, financial reporting, and...

Job Description: Computer Services, Inc. (CSI) is seeking a strategic and execution-focused Senior Product Manager – Commercial Deposits to lead the integration, enhancement, and evolution of CSI's commercial deposit capabilities.  This role will serve as a key liaison across Product, Engineering, Architecture, Operations, and business stakeholders to drive complex initiatives that enhance commercial banking solutions and deliver value to financial institutions. The ideal candidate combines strong commercial banking expertise with product leadership, organizational effectiveness, and the ability to drive cross-functional execution. What You'll Do Lead Commercial Deposits Integration Initiatives Drive day-to-day execution of CSI's Commercial Deposits integration strategy. Coordinate activities across Product Management, Engineering, Architecture, Operations, and other stakeholders. Identify critical workstreams, dependencies, risks, and deliverables to...