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West Bend Insurance Company

For more than 130 years, West Bend has been a trusted provider of insurance products, serving the diverse needs of business, home, and automobile owners. This reputation for excellence is recognized not only by our policyholders, but by the insurance industry itself. West Bend has been rated A (Excellent) or better by A.M. Best since 1971.

Over 130 years ago, a fire roared through the city of West Bend, WI. This tragedy was one of the worst for our community and touched the lives of many people. Because of that fire, our company was formed. And even then, we began to show that something good can come from something bad.

Over time, people have come to expect this of us. To call with problems and leave with solutions. As time passes, things change. But not our reason for being.

At the core of everything we do lies a simple premise. A sincere desire to help our customers through problems and adversity. To make sure that positives come from negative situations. To step up when you need us. To do the right thing.

The worst brings out our best. ®

That's The Silver Lining. ®

04/14/2026  
Staff Underwriter Featured
As a Staff Underwriter, you’ll play a pivotal role in driving commercial underwriting excellence through file reviews, mentorship, and strategic collaboration. This position offers the opportunity to work cross-functionally, analyze trends, and contribute to shaping the future of our underwriting team—all while growing your own expertise in a supportive, collaborative environment. This position offers both remote and hybrid work locations.  Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule.  Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.    External applications will be accepted on a rolling basis while the position remains open.  Conduct quality assurance (QA) file reviews of new business, endorsements and renewals for established...
West Bend Insurance Company Remote
04/13/2026  
Claims Representative - Investigations Featured
This role is responsible for reviewing, analyzing, and investigating P&C insurance claims to determine their validity and ensure accurate and fair settlements. This role involves examining policy coverage, gathering evidence (such as statements, reports, and documentation), interviewing claimants and witnesses, and identifying potential fraud or inconsistencies.  Work Location This position offers both remote and hybrid work locations.  Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule.  Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.  Responsibilities & Qualifications Are you ready to put your problem-solving skills to work and make a real difference for customers? We’re looking for a motivated Claims...
West Bend Insurance Company Hybrid (Madison, WI)
04/13/2026  
Loss Control Manager Featured
This Loss Control Manager role is a key evolution in how we deliver value - bringing clarity, modern leadership, and elevated service standards to a complex and growing book of business. We’re seeking an innovative leader who is energized by the opportunity to redefine Loss Control and shape its impact across agents and underwriting teams. This position offers a hybrid work schedule. The successful candidate will work a hybrid schedule for collaboration days, team meetings or other in-person events. The position can be based in West Bend or Madison. Key Responsibilities Accountable for the management of a loss control team. Coordinates team’s activities with other disciplines to assure growth and profit performance. May be responsible for overseeing or servicing a small number of accounts. Responsible to ensure consistent delivery of account services to a high degree of performance. Responsible for the coordination of selection and training of...
West Bend Insurance Company Hybrid (Madison, WI)