210 jobs found in philippines

Primary Details Time Type: Full time Worker Type: Employee To deliver a high quality, cost effective full life-cycle recruitment service which adds value, meets customer needs and is aligned to business requirements and the wider HR strategy and people agenda. Primary Responsibilities • Manage full life-cycle recruitment by setting search strategy, actively sourcing candidates, prescreening, interviewing and presenting qualified candidates to hiring managers, negotiating offers and facilitating the hiring and on-boarding processes •Manage recruitment services to ensure – •Current and emerging customer needs and services expectations are understood and met •Recruitment process are applied efficiently and to a high-standard •Alignment between company and business priorities •Source high quality candidates using the most optimal channels and when appointments are made, manage the effective delivery of recruitment processes and procedures •Build, manage and maintain...

Primary Details Time Type: Full time Worker Type: Employee Provide primary technical support to team members as the subject matter expert. Receive, record and process all escalation, complaints or other insurance claims. Facilitates training and/or refresher courses for calibration purposes and/or any updates. Primary Responsibilities • Provide recommendations on business improvement (e.g. opportunity on TAT/SLA •Ensure compliance with QBE policies, procedures and relevant legislations • Maintain product, system and process knowledge • Identify and manage continuous improvement opportunities •Maintain effective communication with customers/stakeholders •Act as a referral point for members of the team so that their technical or procedural queries are dealt with. • Take and resolve escalations on claims • Create basic reports but not limited to performance metrics • May conduct training courses • Assist in on-boarding of new team members...

Primary Details Time Type: Full time Worker Type: Employee Produce analytics and reporting, map key reporting processes, document reporting requirements, manage stakeholders in the collection of requirements, identify insurance portfolio trends and data interpretation. Build, manage and maintain both adhoc and BAU reporting requirements Primary Responsibilities • Contribute to the provision of portfolio analysis and technical input to product strategies • Contribute to the development and delivery of budgets for all products distributed across all channels •Ensure company processes and procedures are followed when developing and maintaining reporting documentation • Improve current and plan analytic processes under minimal supervision and apply judgment in making and reviewing recommendations • Assist in building and implementing portfolio analysis tools and processes to ensure portfolio profit and growth •Meet with and obtain requirements from...

Primary Details Time Type: Full time Worker Type: Employee Managing the delivery of all build artefacts effectively to ensure quality outputs. Work closely with the team of software engineers to build, customise and integrate software solutions. Update existing systems and integrate improvements to work on the applications already in operation. Primary Responsibilities • Ensure consulting services and project focus is on delivering support to IT strategic objectives •Manage the continuous improvement of development processes and methodologies •Handle more complex issues and risks as required and escalate if necessary •SDLC and associated methodologies followed •Development processes undergo continuous improvements •Issues resolved or escalated in a timely manner in alignment with SLA •Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code. •Ensure customer impacts are assessed and...

Primary Details Time Type: Full time Worker Type: Employee Produce complex analytics and reporting, map key reporting processes, document reporting requirements, manage team performance and deliverables, lead stakeholder discussions in the collection of requirements, identify insurance portfolio trends and data interpretation. Build, manage and maintain both ad hoc and BAU reporting requirements Job Description Primary Responsibilities • Provision of portfolio analysis and technical input to produce strategies •Ensure company processes and procedures are followed when developing and maintaining reporting documentation •Improve current reporting processes under minimal supervision and apply judgment in making and reviewing recommendations •Assist in building and implementing analytic tools and processes to ensure portfolio profitability and growth •Meet with and obtain requirements from business managers to gather and analyze end user requirements •Daily...

Primary Details Time Type: Full time Worker Type: Employee Provides input into business decisions through the data analysis of trends and business opportunities using both standard and specialised models/systems. • Contribute to the provision of portfolio analysis and technical input to product strategies • Contribute to the development and delivery of budgets for all products distributed across all channels • Ensure company processes and procedures are followed when developing and maintaining reporting documentation • Improve current and plan analytic processes under minimal supervision and apply judgment in making and reviewing recommendations • Assist in building and implementing portfolio analysis tools and processes to ensure portfolio profit and growth • Meet with and obtain requirements from business users to gather and analyze end user requirements • Daily interactions with unit managers on reporting requirements • Monitor performance of all...

Primary Details Time Type: Full time Worker Type: Employee Based in Cebu and reporting to the Team Lead, Internal Controls Assurance. This role will undertake control audits across the Global QBE Finance environment, whilst also assisting with standardizing the process and control documentation across Finance. This role will require incumbents to use judgement to assess the operating effectiveness of controls, evaluate the adequacy of supporting documentation, and challenge divisional accounting teams to remediate control deficiencies. This will require experience and understanding of financial controls and an ability to distinguish what is acceptable and what is not. This role also has a dotted (matrix) reporting line into the Head of Group Finance Operation Risk & Assurance. JOB FUNCTIONS Strategy and Planning Active understanding of QBE. Proactively monitor the testing universe and related risk profiles and recommend changes and updates. Ensure...

Primary Details Time Type: Full time Worker Type: Employee The Software Engineer designs, codes, tests, corrects, and documents complex programs and scripts from agreed specifications and subsequent iterations, using agreed standards and tools. Collaborates in reviews of specifications, with others as appropriate.The Servicenow Developer helps analyze business requirements, design and implement Servicenow Solutions including but not limited to Servicenow Catalog Items amendment and development, workflow configuration using agreed standards and tools. Collaborates with business stakeholders in reviews of specifications, conduct necessary testing until implementation. Primary Responsibilities • Analyze business requirements, design and implement solutions. Breaking complex requirements into component-based requirements / design that can be individually designed / built / tested •Develop applications which includes coordination and collaboration with the BA/QA as...

Primary Details Time Type: Full time Worker Type: Employee The focus is to provide effective and proactive response to cyber security-related incidents and enquiries to better protect QBE’s assets and services. In addition, the roles will advise business stakeholders in the event of a security incident, and support incident management and escalation processes into the appropriate incident management teams Job Description Use security tools and resources to correlate suspicious events, providing context around the event, determine root cause and provide regular updates and recommend modifications to existing systems and procedures. Perform deep-dive incident analysis of various data sources by analysing and investigating security related logs against short and medium-term threats and IOCs Provide recommendations for updates to IR handling processes and procedures. Execute threat hunting activities using various proprietary and open source tools to...

Primary Details Time Type: Full time Worker Type: Employee Processing, analyzing and reporting of financial transactions and information. Responsible for the integrity of nominated bank accounts, including cash management, bank reconciliations and provide support to QBE business units. Primary Responsibilities • Contribute to the development of team’s business plan in order to maximize productivity and performance •Ensure all processes conducted are documented in a standard format and maintained in an accessible fashion • Contribute to the refinement of processes and procedures to improve systems and procedures • Comply on provided legislations, industry codes, company policies and procedures •Establish and maintain an efficient, effective relationship between Regional Finance and GSSC Finance staff, with a particular emphasis on maintaining clean reconciliations of accounts •Ensure the services are delivered as per SLA and maintain quality work consistently •...

Primary Details Time Type: Full time Worker Type: Employee Managing the delivery of all build artefacts effectively to ensure quality outputs. Provide technical leadership in design, development and deployment of QBE’s platforms. Primary Responsibilities • Ensure consulting services and project focus is on delivering support to IT strategic objectives •Strategic objectives understood and supported •Working with the business and IT to develop plans and strategies in alignment with the strategic direction. •Work with the Principal technologists on upgrading the IT infrastructure to latest versions so the QBE has the latest and greatest of the technology infrastructure •Working with the demand and supply to develop work and resource forecasts for the applications delivery support •Manage the continuous improvement of development processes and methodologies •Handle more complex issues and risks as required and escalate if necessary •SDLC and associated methodologies...

Primary Details Time Type: Full time Worker Type: Employee Responsible for providing high level of customer experience and resolution from various communication channels: phone, chat, email and portal for first level IT technical support globally covering both internal and external users. Perform IT Service Desk activities including the capture, analysis, escalation and management of Incident and Service Requests in alignment with IT policies and procedures. Primary Responsibilities • Performing problem and Level 1 incident management activities including receiving communications from customers from a variety of mediums, analysing, documenting and managing the incident or problem. •Providing excellent customer service through daily customer interactions. •Take ownership and responsibility of issues from start to successful resolution. •Performs troubleshooting with end-user issues on various software applications, hardware, network, telecommunication systems and...

Primary Details Time Type: Full time Worker Type: Employee Provide customer service via email & answer customer, Underwriter and/or agency’s question regarding product, process, policy. Responsible for work allocation including monitoring, reporting inflow of new business, renewals, cancellations and endorsements of transactions Primary Responsibilities • Ensure policies are followed and refer/escalate where appropriate •Comply on provided legislations, industry codes, company policies and procedures. •Establish and maintain a good working relationship with stakeholders •Cooperate with other functions to answer customer/agency’s questions regarding product, process, policy etc. •Consistently open minded, professional, polished, posed, and positive demeanor •Process all transactions/emails related to product, process and policies and accomplish all reports as required by clients •Properly assess completeness of documents received and provide solutions if...

Primary Details Time Type: Full time Worker Type: Employee Underwriting assistant will be responsible for: 1.   Reach out to brokers on behalf of underwriters for outstanding subjectivities which includes processing and sending Broker of Record (BOR) letters2.   Resolve all billing issues with accounting discrepancies for payment/cancellation/late notice (reach out to broker on behalf of underwriter if needed)3.   Review primary/underlying policies received from broker for excess policies4.   Issuance of invoice when account is issued outside of Majesco system5.   Ensure that brokers; needs are met within 24 hours specially on loss runs, renewal application, endorsements, invoices, policies on rush requestResearch and gather all pertinent information using process knowledge and judgment before coordinating with underwriters and brokers  Primary Responsibilities • Provide recommendations on business improvement (e.g. opportunity on TAT/SLA) •Maintain product,...

Primary Details Time Type: Full time Worker Type: Employee Processing, analyzing and reporting of financial statements and journals. ROLE RESPONSIBILITIES o    Maintain and ensure working files are updated and correct o    Prepare and post accurate journal entries o    Assist/Prepare with Monthly/Quarterly/Annual Group reporting packs in accordance with Accounting Standards and Group reporting instructions o    Coordinate and provide Auditors the necessary supporting documents o    Reconcile Balance Sheet accounts and investigate differences o    Translate and consolidate European Markets branches financial result o    Assist with monthly/quarterly adhoc requirements pertaining to the preparations of necessary items in the financial statements and closing of books o    Assist with special investigations/projects concerning a wide-range of commercial accounting issues as required o    Accuracy...

Primary Details Time Type: Full time Worker Type: Employee Based in Manila and reporting to the Team Lead, Internal Controls Assurance. This role will undertake control audits across the Global QBE Finance environment, whilst also assisting with standardizing the process and control documentation across Finance. This role will require incumbents to use judgement to assess the operating effectiveness of controls, evaluate the adequacy of supporting documentation, and challenge divisional accounting teams to remediate control deficiencies. This will require experience and understanding of financial controls and an ability to distinguish what is acceptable and what is not. This role also has a dotted (matrix) reporting line into the Head of Group Finance Operation Risk & Assurance. Strategy and Planning Active understanding of QBE. Proactively monitor the testing universe and related risk profiles and recommend changes and updates. Ensure that review work...

Primary Details Time Type: Full time Worker Type: Employee Provide customer service via email or phone calls & answer customer/agency’s question regarding product, process, policy How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee The Software Engineer designs, codes, tests, corrects, and documents complex programs and scripts from agreed specifications and subsequent iterations, using agreed standards and tools. Collaborates in reviews of specifications, with others as appropriate. Primary Responsibilities • Analyze business requirements, design and implement solutions. Breaking complex requirements into component-based requirements / design that can be individually designed / built / tested •Develop applications which includes coordination and collaboration with the BA/QA as well as the Subject Matter Experts (SMEs) of the project owners •Focus on improvement activities with performance improvements clearly tracked and measured, i.e., automated test suites created and used to reduce time required for testing pre-release •Follow the SDLC processes in the design and delivery of technology solutions while actively supporting a...

Primary Details Time Type: Full time Worker Type: Employee The Team Leader General Accounting role will provide expertise in leading the finance operations and finance close of the division adhering to the Group Finance timetable. This role covers the following finance functions: general accounting, analysis of journals and movements impacting P&L, analysis of general ledger account reconciliations. - ageing and status, Intercompany accounting (balancing/recharges, etc.), Fixed Assets, Accruals, Foreign Exchange currency revaluations, Cash management/posting, and Expenses. The role provides leadership, direction and coordination of operational activities within the team in accordance with established policies and procedures, including driving change and optimizing service delivery of the General Accounting Team.The role will support divisional level and group level finance businesses and will work closely with Finance Operations head based in the divisions to...

Primary Details Time Type: Full time Worker Type: Employee Provide a wide range of services in the area of survey and statistical design, data collection, processing and data analysis. Manage Customer experience initiatives across business units Primary Responsibilities • Identify processes qualified for Customer Satisfaction Surveys •Documenting changes to programs or projects procedures in a timely and clear manner • Ensure company processes and procedures are followed when developing and maintaining programs and project documentations • Improve current and plan analytic processes under minimal supervision and apply judgement in making and reviewing programs or projects. • End to end survey management including monitoring of response rate and sending regular updates •Establish and maintain strong relationships with stakeholders • Monitor and resolve queries related to customer experience in the TellUs Mailbox • Manage stakeholder expectation in areas affecting...