Intern - IT Support Technician

Why GM Financial?
GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled. 

About this role:

Are you excited about innovation, entrepreneurship and solving complex business problems? Then we are looking for you!

The IT Support Technician Intern provides technical support for desktop hardware, software, and related technologies while assisting with troubleshooting and issue resolution. This role helps maintain a reliable technology environment by supporting end users, managing service requests, and ensuring computing equipment is properly configured and operational.

The intern also assists with hardware and software inventory management, supports technology research initiatives, and helps maintain IT lab and storage areas. This position offers hands-on experience in technical support, asset management, and IT operations while working closely with technology teams to deliver effective user support.

In this role you will:

• Maintain, configure, support, and implement desktop computing hardware and software technologies
• Troubleshoot technical issues, provide technical support, and facilitate trouble tickets
• Research and development of future technologies for use at GM Financial
• Execute hardware, software, and licensing inventory tracking and control
• Maintains the ITS lab and storage areas ensuring each area is cleaned and organized This includes maintaining a record of borrowed lab/storage room equipment
• Maintains spare computers and monitors for quick replacement until malfunctioning unit can be repaired or replaced
• Perform other duties as assigned
• Conform with all company policies and procedures