Solution Architect III

Why GMF Technology?

Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry. 
Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

This position will be posted until filled.

About the role: 

Solution Architect (SA III) provides technical leadership for agile teams and defines a shared technical vision for marketing technology and customer engagement solutions. The SA architects end-to-end solutions across Adobe Experience Cloud capabilities, including Adobe Experience Platform, Adobe Journey Optimizer, Adobe Experience Manager, Adobe Analytics, and related integration patterns. This role translates business, marketing, compliance, and customer experience needs into scalable, secure, and resilient technical solutions that enable personalized digital engagement and customer communications.

In this role you will:

• Define the technical and architectural vision for Adobe marketing and customer engagement solutions, including evaluation of platform capabilities, integration options, and trade-offs
• Continuously evolve solution architecture with input and feedback from marketing technology teams, product owners, application architects, software engineers, cybersecurity, compliance, and business stakeholders
• Outline the primary components, interfaces, data flows, and integrations across Adobe Experience Cloud, enterprise data platforms, APIs, event-driven services, and downstream communication channels
• Plan and develop architecture runway enablers through research, prototyping, and analysis of alternatives for Adobe Experience Platform, Adobe Journey Optimizer, Adobe Experience Manager, and related marketing technology capabilities
• Work with Product Managers, Product Owners, Application Architects, and Software Engineering teams to elaborate business and marketing requirements into technical requirements and implementation-ready stories
• Support governance, security, privacy, consent, and compliance alignment for marketing communications, customer journey orchestration, personalization, and data activation use cases
• Participate in solution demos, program planning, architecture reviews, and cross-functional working sessions to identify risks, dependencies, reusable patterns, and opportunities for improvement