Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. We will only consider candidates who are currently authorized to work in the United States and who will not require sponsorship now or in the future. Please note: student visas, CPT, OPT, H-1B, TN, and other temporary work authorizations are considered restricted forms of employment eligibility. Once these expire, the candidate must be able to present another valid form of work authorization.
Start Date: August 2nd, 2027
Locations only: New York City & Chicago
Program Overview
The 17-month Corporate Risk & Broking Graduate Development Program combines orientation, structured onboarding, hands-on experience, and professional development. Graduates build broad industry knowledge, practical skills, and a strong network while developing deeper expertise in their assigned business area.
Affinity Overview
WTW Affinity & Programs is a global line of business which provides end-to-end Affinity insurance solutions for organizations whose core business is not insurance. Affinity is a B2B2C/B2B2B/B2C line of business, which means the insureds will be our clients’ end-customers. Our Affinity strategy places a focus on prospects that are global in nature, have multi-country clients, and have a mass volume customer base. The current target segments are travel insurance, franchise networks, vertical SaaS customers, commercial auto, warranty, AI insurance, and other embedded insurance offerings.
A role with Affinity is suited to individuals who have an interest in process engineering and automation across sales, broking, and account servicing functions. As a growing business unit, the Affinity team requires someone with an entrepreneurial mindset and a commitment to being multi-disciplinary.
Affinity spans multiple industries and business models. Success in this role requires comfort operating in ambiguity, the ability to structure nuanced solutions, and a disciplined, systems-oriented approach to problem solving.
Responsibilities:
Designing structured and scalable operating processes across the insurance value chain
Supporting the design, execution, launch, and expansion of Affinity programs
Designing (not coding) embedded insurance software requirements and customer purchase flows, including workflow mapping and user experience considerations
Supporting process automation initiatives, including sourcing, evaluating, and implementing AI-based tools to enhance quoting, underwriting intake, servicing, and reporting
Delivering customer-facing service and communication via phone and email to assist with application navigation, coverage clarification, and general servicing needs
Developing structured marketing and business development materials to clearly communicate complex insurance solutions
Supporting account teams in acquiring new clients by identifying prospects and maintaining engagement throughout the sales cycle
Collaborating across Affinity and WTW client delivery teams to build scalable servicing capabilities
Developing and nurturing relationships with WTW Broking, Sales, and Operational leadership, as well as building an external industry network
Staying informed on emerging market trends, AI developments, and industry innovations to enhance client solutions
Passing required state insurance licensing exams
We have colleagues all around the world, working remotely or in our offices. Together, we make a difference for clients in over 140 countries and markets, from the Middle East to Latin America, from Manila to New York.