Vice President State Management, Personal Lines

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

The Personal Lines department is seeking an experienced and strategic and collaborative Vice President of State Management Underwriting to join our growing team.

Position Overview/Summary:

At this time, the company is looking to hire a Vice President of State Management. This position reports directly to the President of Personal Lines with responsibility for leading the entire Personal Lines State Management organization. As part of the Personal Line Leadership team, the VP of State Management helps develop and execute the overall Personal Lines business strategy and financial plan. This position is responsible for returning better than industry performance through the development of product (pricing, underwriting appetite and product structure and enhancements) and distribution strategy across the P/L footprint. Working directly with the distribution arm of the organization, the VP of State Management aggressively collaborates in the development, execution and monitoring of macro-level operating plans resulting in P&L objectives, including the areas of profit, revenue growth, regulatory management, and legal compliance.

This is a Full-time, Exempt role.  This position is hybrid.

Responsibilities/Essential Functions:

• Consults and serves as a thought partner to the Personal Lines leadership team on determining strategic direction, evaluating tactical situations and formulating action plans in response to both
• Drives innovation and provides creative solutions using analysis required to support the business decisions
• Develops and implements business strategies to support top-and bottom-line results. Owns the financial plan for all states
• Cultivates agent relationships to meet business objectives and strategic goals.
• Partners closely with the Field Distribution organization to execute on the financial plan balancing desire to write profitable business with creative solutions for our agents
• Cleary communicates the direction, goals, and priorities of PL State Management. Leads change effectively by building commitment in a collaborative team environment.
• Leads talent; coaches direct reports on an ongoing basis and looks for opportunities to hire, grow and retain high potentials across the organization
• Employees are expected to meet the essential functions of their role, including maintaining regular, predictable and reliable attendance and adhering to their assigned work schedules.   
• Onsite attendance requirements may vary by position and are subject to change based on business needs consistent with applicable law.    
• Communicate effectively with internal and external stakeholders using appropriate channels, including phone, email, teams, and in person interactions as required.   
• Ability to maintain sound judgement and attention to detail while managing multiple priorities under pressure in a fast-paced environment.       

Essential Skills, Core Competencies and Experience:

• 15+ year’s personal lines insurance experience with demonstrated success in developing and leading a State Management organization.
• Demonstrates knowledge of state markets. Maintains knowledge of state markets and key competitors by product line.
• Able to trade-off the risks and rewards in a particular situation while also considering the big picture of company-wide impact, industry trends, and strategic implications
• Someone with a proven track record of working hand in hand with SBU leaders, rolling up their sleeves (if needed) to get the job done
• An aggressively collaborative, team player with strong results orientation and sense of urgency 
• A skilled team builder who is able to attract, develop and retain the very best talent

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.  

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.