Senior Claims Consultant – Mass Tort & Environmental

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Key Responsibilities:

Complex Claims & Coverage Analysis

• Independently manage complex, high-exposure casualty claims involving historical CGL, umbrella, and excess liability policies.
• Analyze historical policy language, underlying facts, applicable law, and long-latency exposures to determine coverage positions and claims strategy.
• Manage legacy runoff claims arising primarily from policies issued during the 1970s through the mid-1980s.
• Develop thoughtful, well-supported strategies for resolving complex coverage and liability issues.

Mass Tort & Environmental Claims

• Handle complex asbestos bodily injury, talc, PFAS, environmental contamination, and other mass tort claims.
• Evaluate environmental exposures involving soil and groundwater contamination and remediation.
• Manage claims involving large commercial and industrial insureds with significant liability exposure.
• Navigate complex, multi-jurisdictional claims across the U.S. and Canada.

Litigation, Negotiation & Resolution

• Manage litigated claims and coverage actions involving Allstate.
• Partner with internal and external counsel to develop effective litigation and resolution strategies.
• Participate in mediations, arbitrations, settlement negotiations, and other dispute-resolution activities.
• Serve as a witness when required.

Financial & Strategic Management

• Establish, document, and adjust case reserves and financial projections based on evolving claim exposure.
• Develop and execute strategic action plans designed to move complex claims toward resolution.
• Provide clear, well-supported analysis and recommendations to key stakeholders.

Caseload & Operational Excellence

• Independently manage a diverse portfolio of complex claims while maintaining accurate and thorough documentation.
• Ensure claim files comply with applicable internal guidelines and standards.
• Work effectively across multiple claims systems and adapt to evolving technology and AI-supported workflows.
• Communicate complex coverage and claim issues clearly and effectively in both written and verbal settings.

What You Bring:

Preferred Experience

• 3+ years of experience handling mass tort, asbestos, environmental, or other long-latency claims.
• Casualty claims experience involving complex coverage analysis, excess liability policies, or legacy runoff portfolios strongly preferred.
• Experience managing claims across multiple U.S. jurisdictions and/or Canada.
• Experience with litigation, negotiation, mediation, arbitration, or complex claim resolution.

Skills & Capabilities

• Strong knowledge of complex casualty claims and coverage analysis.
• Ability to interpret and apply historical insurance policy language.
• Strong analytical, investigative, and problem-solving skills.
• Proven negotiation and settlement capabilities.
• Excellent written and verbal communication skills.
• Ability to independently manage complex, high-exposure matters and competing priorities.
• Comfort working across multiple systems and adapting to new technology and AI-supported processes.
• High level of ownership, sound judgment, and accountability in a remote environment.

Why This Role

This opportunity is ideal for a seasoned claims professional who enjoys digging into complex coverage questions, sophisticated litigation, historical policies, and high-exposure claims. You will have the autonomy to own challenging matters while collaborating with experienced claims professionals and legal partners on issues that require both technical expertise and strategic thinking.

Work Environment

• Remote-friendly opportunity within a highly specialized claims team.
• Independent role suited for a self-starter who is comfortable taking ownership of complex matters.
• Collaborative environment with exposure to legal partners and sophisticated casualty claims.

Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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