Product Delivery Lead
Job Description
An accomplished Product Delivery Lead is required to join the Willis Neuron product team. You will own delivery of a set of Risk & Analytics features within Willis Neuron, part of a broader portfolio of strategic technology delivery across the group. You will work with broking teams, actuaries and other stakeholders to deliver change involving significant data, analytics, climate and externally facing technology components.
We are looking for a team member to bring expertise in all areas of product management, from supporting the early development of opportunities through to delivery. This is a delivery focused hands-on role; you will need to pay attention to detail and be able to liaise with key business stakeholders whilst leading a multi-location delivery team including Business Analysts, UX Designers, Software Developers and Quality Assurance Analysts. You will also be an active user of AI tooling yourself, applying AI assistants to your own product and delivery work and helping the team get the most from AI agent-led development.
The successful applicant will work with the Risk & Analytics and Data Programme Manager and report to the overall R&A & Data leader. Hybrid working fully supported ideally with 1-2 days per week in the London or Ipswich office. Occasional travel will be required as well as the possibility of overseas travel to support engagement with business and technology stakeholders.
This is an exceptional opportunity to play a key part in the transformation of a global financial services organisation. Working with cross-functional teams of software development specialists, geospatial information specialists and catastrophe and actuarial model builders. These teams bring best-in-class analytics, thought-leadership and expertise in designing, building and supporting industry standard risk analysis and client facing tools
By joining our team, you will become part of a highly professional and client focused team with a strong work/life balance and opportunities for remote/hybrid working.
The Role
Own the delivery roadmap for a number of R&A features within Willis Neuron, translating business strategy and stakeholder priorities into a sequenced, deliverable plan.
Own and maintain the product backlog, support writing clear outcome-focused user stories and acceptance criteria, and prioritising ruthlessly by value, risk and dependency.
Act as the decision-making point between business stakeholders and the delivery team, resolving scope, requirements and trade-off questions at pace.
Lead a multi-location delivery team of Business Analysts, UX Designers, Software Developers and Quality Assurance Analysts, providing clear structure, direction and prioritisation.
Engage proactively with broking, actuarial and technology stakeholders across the full solution delivery lifecycle, from shaping early opportunities through discovery, delivery and adoption.
Define and track the success measures for the features you own, using delivery and usage data to steer subsequent iterations and demonstrate value realised.
Run agile delivery day to day, including estimation, sprint and release planning and forecasting, whilst meeting the governance expectations of the Project Delivery Framework and maintaining the artefacts it requires.
Use AI tooling and assistants (e.g. Microsoft Copilot, Claude) in your own day-to-day work, to accelerate requirements shaping, user story drafting, analysis, reporting and stakeholder communication.
Champion the team's adoption of AI-assisted and agent-led delivery, adapting planning, estimation, quality and governance practices as delivery pace and shape change.
Stay aware of AI and wider technology trends, assess what they mean for our products and delivery approach, and bring the credible ideas into the roadmap.
Manage, resolve and escalate risks, issues and dependencies clearly and early.
Ensure proposed solutions meet stakeholder needs whilst complying with WTW Group strategic architecture, security and compliance guidelines.
Produce regular, concise and accurate progress reporting for the Programme Manager, the R&A & Data leader and senior stakeholders.
Ensure delivered features are fully transitioned to Service Management and supported through their lifecycle.
Work with fellow Product Delivery Leads and Product Managers to continuously improve our product and delivery management standards.
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Where we are
We have colleagues all around the world, working remotely or in our offices. Together, we make a difference for clients in over 140 countries and markets, from the Middle East to Latin America, from Manila to New York.
