Senior Director - Sales Effectiveness & Rewards

The Role

WTW is looking for a Senior Director, Sales Effectiveness & Rewards within our Work & Rewards business. You will lead complex client engagements, build trusted relationships with senior leaders, generate new business and develop high-performing consulting teams. You will help clients improve sales performance through practical, data-driven sales compensation, rewards and talent solutions.

Our projects span sales incentive assessment and design, customer-facing incentive programs, implementation and communication, pay benchmarking, goal-setting, job leveling, career programs and custom surveys. We also collaborate across WTW on work such as M&A due diligence and integration, total rewards strategy and rewards optimization.

Our work spans a wide variety of disciplines, including: 

• Sales compensation strategy 

• Competitive sales compensation analyses 

• Base salary program design 

• Sales incentive program design (and incentive design for other customer facing roles)

• Careers and Work (focused on sales roles)

• Job levelling and architecture 

• Competency and skills frameworks  

• Role profiles

• Performance management 

You will also participate in and contribute to activities that support continued revenue growth of the Work & Rewards line of business and WTW overall. These activities may include supporting local, regional and/or national marketing events, performing industry/topical research and developing intellectual capital, and participating in our firm’s industry and/or topical teams. 

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. 

The Responsibilities

• Lead and deliver sales effectiveness and rewards engagements, independently or in partnership with Managing Directors, from diagnosis and design through implementation and communication.
• Advise senior client leaders on sales compensation, customer-facing incentives, base pay, goal setting, sales roles, job architecture, career programs, performance management and related talent solutions.
• Turn complex data and business issues into clear insights, recommendations and practical, tailored solutions that support clients’ business and talent objectives.
• Build trusted client relationships, identify broader needs across Work & Rewards and convert opportunities into profitable work for WTW.
• Manage multiple complex engagements, including project economics, quality and delivery, while creating a positive experience for clients and project teams.
• Communicate findings and recommendations clearly and persuasively to client stakeholders, including senior leaders.
• Lead, coach and develop project managers, consultants and analysts, and model WTW’s values and commitment to client service, teamwork and excellence.
• Strengthen WTW’s market presence through research, intellectual capital, publications, marketing activities, industry participation and the development of new tools and approaches.