A company built to serve you. It's your career, Shelter it!
Catastrophe Claims Supervisor
$69,264-$88,645 minimum starting pay
Job Level: Supervisor
Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.
What You Will Be Doing:
Coordinates and supervises personnel handling weather-related and catastrophe claims. Monitors and reviews claim files to ensure proper handling of policy provisions, procedures and legal obligations. Assign claims to independent adjusters and oversee their processing. Selects, trains, and develops supervised personnel. Maintains current knowledge of policy provisions, company procedures, and state laws governing claims. Will be assigned responsibilities for supervision of catastrophe response teams and operations. Supports compliance with the innovation training and departmental tools.
What We're Looking For:
Superior leadership and communication skills, both oral and written, are required.
Insurance knowledge acquired by attending Shelter's Basic Claims Schools and successful completion of Associate of Claims coursework or equivalent developmental training in another insurance environment is typically required.
Minimum of three years successful experience in claims adjusting, demonstrating superior organization, communication, and decision-making skills, as well as thorough knowledge of claims procedures, insurance policies, and coverages, is typically required.
Ability to comprehend and apply insurance policies, claims laws, and management reports is required.
Ability to acquire adjuster license in states of operation, as required.
Completion of Associate in Claims coursework is preferred.
Thorough knowledge of insurance claims operations, specifically Shelter's policies and claims procedures, is strongly preferred.
Must acquire and maintain adjuster license in states of operation.
Ability to travel as required; may be up to 30%.
Ability to perform essential functions of the job, with or without a reasonable accommodation.
Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:
Health, Dental, Voluntary Vision and Prescription Drug Insurance
Savings and Profit Sharing 401(k)
Paid Time Off for Sick and Personal Leave, Vacation and Holidays
Vitality Wellness Program
"Dress for Your Day" Dress Code
Flexible Scheduling
And much more!
#IND1#
If interested, please apply by:
11/16/2026The Shelter Insurance® group of companies is a leader in the insurance industry, providing customers with exceptional insurance and financial products and services. Since opening our doors in 1946, we have become one of the most successful and financially-sound, super-regional insurance groups in the country. We provide a variety of insurance options for our customers including auto, home, life and business insurance.
We exist to be a leader in our communities by providing daily value while we SHELTER what matters most.
At Shelter Insurance® you feel like part of a family. Our leaders know employees personally and support a work/life balance. We’re a financially stable company with the desire to innovate and we enjoy a unique benefits plan you won’t find many places these days. We believe in doing the right thing and having a little fun along the way, supporting the communities where we live and work.
Shelter has a purpose driven culture that centers on:
This is your opportunity to be a part of an incredible company with people who encourage you and will help you grow personally and professionally. We champion diversity and strive to provide opportunities. Our family-oriented culture is one that promotes inclusion and positivity. Together we have achieved the winner of the Award for Best Places to Work since 2017!
Shelter Insurance is proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.
If you have a disability and require reasonable accommodations for any part of the selection process, we're here to help you out. Please email ShelterJobs@ShelterInsurance.com.