Associate Product Manager

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (https://natl.com/)

National Interstate Insurance is looking for an Associate Product Manager to join their team. This individual will work a hybrid schedule out of the Richfield office.

Essential Job Functions and Responsibilities

• Coordinates the daily operations of the Product Management team, ensuring efficient workflow and productivity.
• Leads the development of innovative products and solutions to drive premium volume growth and maintain the competitiveness and profitability of the product portfolio.
• Leads comprehensive market research to identify trends, opportunities, and competitive landscape.
• Facilitates collaboration with underwriting, actuarial, and claims teams to design innovative insurance solutions and develop product specifications, pricing strategies, and policy language.
• Leads the analysis and interpretation of market data and customer feedback to identify opportunities for product enhancements and improvements and new product development.
• Coordinates the development and execution of strategic product roadmaps to align with business objectives, incorporating detailed SWOT analyses to assess product viability and strategic positioning.
• Drives the development and revision of product offerings, including rate adjustments, underwriting guidelines, and operational procedures.
• Coordinates with marketing, business development, and insurance operations teams to ensure successful product launches and ongoing product support and optimization.
• Oversees the creation and delivery of training programs concerning new products and significant product changes to internal teams and external agents.
• Stays updated on industry trends, regulatory updates, and market shifts to ensure the product strategy remains forward-thinking and competitive.
• Performs other duties as assigned.

Job Requirements

Education: Bachelor’s Degree in Business, Economics, Statistics, or a related field.

Experience: Generally, a minimum of 5 years of underwriting, product management, or related experience. Continuing progress toward and/or the completion of a professional designation preferred, such as Associate in Underwriting (AU), Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC), Program in General Insurance (INS), Associate of Risk Management (ARM), Certified Licensing Professional (CLP) or other applicable designations. 

Scope of Job/Qualifications: Typically manages 2 or more reports. Responsible for overseeing team priorities and coordinating daily tasks. May occasionally perform tasks alongside direct reports. Operates under policies and procedures with limited oversight. Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selection, development, and performance management. Provides training to new team members. Exhibits strong analytical skills with the ability to use data to analyze situations, identify problems, and develop effective solutions. Ensures that the product management team is well-versed in internal policies, procedures, and is consistently updated on industry laws and regulations. Position may require occasional travel.

Company:

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.