Senior Commercial Lines Automated Underwriting Analyst

The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process.

Encova Insurance has an opening for a Senior Commercial Lines Automated Underwriting Analyst . We have a preference towards candidates who can work a hybrid schedule from our office in Columbus, Ohio, but we will consider well qualified candidates who reside in any state where we can hire as seen on our careers page.

Are you a Referral?

If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.

Unique residence requirements are listed in each job posting, please review closely for details.

Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:

Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.

JOB OBJECTIVE:

Oversees the performance of Encova’s Commercial Lines automated underwriting rules relative to profit, growth and straight through processing targets through analysis, collaboration, recommendations for improvement and implementation.  Partners with others to develop and monitor reports to evaluate rule performance and to identify opportunities for improvement.   Leverages existing commercial lines underwriting and operations acumen and input from others to inform and develop recommended action plans.  Implements those plans either directly through entry into a rules management system (Sapiens) or partnership with IT.

ESSENTIAL FUNCTIONS: 

• Develops, manages and uses a set of KPIs and targets to assess automated underwriting performance.  These metrics include but are not limited to new premium, profit, straight through processing and submit/quote/bind metrics including quote abandonment and cycle time. 
• Analyzes trends, identifies root causes and recommends changes to improve performance relative to targets and business outcomes.
• Designs, implements and continuously refines business rules, screen design and referral thresholds to optimize performance including cost/benefit considerations.
• Responsible for the day-to-day management of the commercial lines underwriting rules management system (Sapiens Decisions)
• Acts as a strategic partner to underwriting, product actuarial and IT peers to inform or support pricing or underwriting strategies or actions.
• Provides regular updates and business insights to CL leadership on automated underwriting performance, opportunities and improvement actions in flight.
• Utilize tools like Tableau, SAS or other database query tools to supplement information received from product analytics
• Use analysis tools within Excel and SAS to perform rigorous analyses and develop sound recommendations.
• Use Excel to: build pivot tables to identify, summarize and visualize data; use formulas to analyze and manipulate the data; create cross tabulations; build charts to pictorially summarize analyses.
• Maintains and shares knowledge on emerging automated underwriting trends in the commercial lines P&C market

OTHER FUNCTIONS: 

• Participate in ad-hoc committees to conclusion, developing and presenting proposals to management. 
• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Bachelor’s degree or professional level of knowledge in a technical and analytical field, or equivalent, related experience. 
• Minimum of 5 years of Commercial Lines multi-line experience with a focus on underwriting or operations for at least 2 of those years.
• Working knowledge of Tableau, SAS and/or other data analysis tools with proficiency in Tableau preferred
• Attention to detail with ability to manage multiple tasks/priorities while working in a fast-paced environment with limited supervision. 
• Flexibility to handle assignments in various states of completion at the same time. 
• Project management skills. 
• Quantitative analysis and critical thinking skills. 
• Strong mathematical aptitude and analytical skills. 
• Advanced experience using Microsoft Excel, Word, PowerPoint and Access. 
• Superior communication skills (verbal and written) along with strong presentation skills. 
• Ability to deal with ambiguity and determine the correct course of action. 
• Insurance designation(s) such as CPCU, ARM, AU, etc. or progress towards is preferred. 

This position has been evaluated in accordance with the Americans with Disabilities Act.  Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it.  This description reflects the nature and level of work performed by associates in this position.  It is not an all-inclusive inventory of duties, responsibilities and qualifications required.  It provides an accurate overview of the work and skills needed to perform this position.  Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.

Ready to join our team?
At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating, and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential.

What you can expect from us

In addition to a competitive compensation package, we offer a comprehensive benefits package designed to support the well-being and growth of our associates. Available benefits (subject to any policy or plan changes) include, but are not limited to:

• Health, Dental & Vision Insurance

• Company-provided life and income protection plans

• Eligibility to participate in a company incentive bonus program

• 401(k) Retirement Plan - 100% company match up to 7% on annual salary

• Paid Time Off, Paid Holidays, and Floating Holidays

• Flexible Work Arrangements - Hybrid and remote depending on the role

We believe that happy, healthy associates are the foundation of great work. Join us and thrive both professionally and personally.

Encova Insurance is an EOE/E-Verify employer.