FX Operations Analyst

Job Description

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose.

The Foreign Exchange Operations Analyst is responsible for supporting the day-to-day operations of the Foreign Exchange team.  The FX Operations Analyst is charged with ensuring all relevant processing and maintenance functions are completed accurately, within prescribed timeframes, and in accordance with established departmental procedures.

Job Responsibilities:

• Confirm street-side trades and settlements via Swift, dealer proprietary platforms, or phone.
• Confirm financial and settlement details with bank customers via phone.
• Validate transactions and settlements within our FX system of record.
• Resolve trade detail discrepancies on trades executed through the FX sales and trading team with internal and/or external counterparties.
• Ensure all compliance requirements are addressed and documented (e.g., sanction screening).
• Identify and report all suspicious and/or fraudulent activity.
• Initiate cross-border payments in Swift.
• Initiate domestic payments to dealing counterparties within the bank’s domestic portal.
• Prepare manual journal entries.
• Facilitate foreign check clearing through bank external partners.
• Prepare reports for daily management review.
• Provide superior customer service to internal and external customers of the Foreign Exchange team.
• Troubleshoot customer issues and payment instructions.
• Onboard new customers into the FX System of Record.
• Process Banknote transactions.
• Support monthly reporting and deliverables.

Minimum Qualifications:

• Bachelor’s degree or equivalent work experience.
• Must have a strong attention to detail.
• Must be able to effectively manage time, prioritize responsibilities, and adapt in a deadline-oriented environment.
• Must have strong organizational and verbal and written communication skills.
• Must have strong customer-service skills.
• Must have strong analytical and problem-solving skills.
• Must have the ability to work independently and as part of a team.

Salary Range:

Individual base pay may vary on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.

In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com.

WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.