Product Lead, Incubation & Acceleration (Solaria Labs, USRM)

Why this role matters 

To win in a world of accelerated change, we create protected space to incubate new ideas, rapidly test concepts in market, and accelerate delivery of insights and capabilities to the core business. Since 2016, Solaria Labs has been reinventing Liberty Mutual’s offerings for the future.  

Join a small, fast-moving, cross-functional team that operates like a startup inside a Fortune 100 company and help shape customer-facing ventures such as the Digital Retention Lab and Liberty+. 

The role (in one line) 

Lead the framing, imagination, build, launch and iteration of high-impact experiments, both bold new concepts (incubation) and fast-tracked opportunities (acceleration). 

Why you’ll want to join 

• Small, high-impact team inside a large, stable company, autonomy to experiment with direct access to business stakeholders. 

• Opportunity to own end-to-end product discovery through launch and scale. 

• Collaborative, mission-driven work focused on improving customer outcomes. 

Location

• Boston, Portsmouth and Plano are preferred locations, but we’re open to remote workers too. 

What you’ll do 

1. Lead the framing, imagination, build, launch and iteration of two types of experiments: 

• • Incubation efforts in which we’re testing for value on net new concepts or bold bets 

• • Acceleration efforts in which we’re fast-tracking known areas of value with extreme ambiguity in order to give the core business a running start 

1. Partner very closely with the USRM core business, including Strategy & Technology, Distribution & Marketing, Property & Specialty and Auto. 

1. Lead a cross-functional team focused on experiments by setting exemplary requirements and then project managing execution. This will require the role to have working knowledge of functional concepts, process and norms: 

• • Partner on research and design efforts to create and iterate on digital experiences. This will include ideation sessions, design sprints, requirements setting, UI tradeoff decisions, etc. 

• • Act has a product owner for 1-2 squads. This includes ceremony mgmt., story development, technical decisions, etc. 

• • Partner with marketing strategy and delivery to plan and execute on email and other marketing campaigns 

1. Define success metrics and reporting strategies and then monitor experiment performance and make data-informed decisions. 

1. Manage tradeoffs across experiments and product roadmaps. 

1. Monitor performance and make small and large-scale decisions to improve results or sunset experiments. 

1. Source, manage and execute on longer term roadmap. 

Example project: 

Extreme weather events have a profound effect on our customers, for whom we’ve promised to be there when they need us most, as well as our business, which makes increasing weather resilience a critical priority for Liberty Mutual.  

Our team partnered with the Office of Sustainability to explore new ways to help our customers proactively build weather resilience. Together we co-created WeatherReady, a new feature that informs and empowers customers to build weather resiliency by providing science-backed advice (sourced from the Insurance Institute for Business and Home Safety), recommended solutions/service providers, and tools to track progress.