Supervisor - Surplus Lines

Job Title: Supervisor – Surplus Lines

Department: Regulatory Affairs

Hybrid: On-Site 4 days/Remote 1 (Grand Rapids, MI Corporate HQ office)

Reporting: Associate Manager – Surplus Lines

About Acrisure

Acrisure is a fast-growing fintech leader that operates a global insurance broker. The Company has grown from $38 million to $4.3 billion in revenue since 2013 and deploys the best of Human and Artificial Intelligence (AI) at scale to reimagine financial service product distribution. Acrisure employs over 17,000 employees across 21 countries.

Led by co-founder, CEO and President Greg Williams, Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.

Job Summary:

We have an exciting opportunity to join our Surplus Lines team as the Supervisor. In this role you will be responsible for overseeing the daily responsibilities for your assigned region within the Surplus Lines team ensuring timely completion of tasks in accordance with our standard operating procedures. The individual will foster collaboration and support amongst their team members within their assigned region.

The Supervisor will directly oversee the day-to-day operations of the filing team for their assigned region.

Responsibilities:

• Assist the current Manager with day-to-day oversight of surplus lines staff.
• Oversee daily responsibilities of Surplus Lines staff; ensure they are completed timely and in accordance with our standard operating procedures.
• Provides recommendations for promotions and/or corrective action plans for surplus lines staff.
• Efficiently manage and coordinate the work of the assigned area.
• Schedule and hold weekly one on one’s with surplus lines staff.
• Direct and monitor the daily workflow of the filing processes and activities.
• Provides agency partners with hands-on, one-on-one guidance and assistance with tax filing questions and reporting requirements.
• Maintains day-to-day regulatory documents in an organized and timely fashion at the direction of the team.
• Assists in the development and implementation of team processes ensuring state regulations and guidelines are adhered to.
• Resolves non-routine problems as required.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

• Ability to multi-task in a fast-paced environment is required
• Must possess strong computing skills, including Microsoft Office and, specifically, Excel
• Must be able to work independently after given instructions and guidance and enjoy a high degree of interaction with team members
• Must have a high level of problem-solving capacity
• Must be self-motivated and driven
• Must communicate effectively – both in writing and orally
• Must be willing and able to work overtime, particularly between January and April

Education/Experience:

• Bachelor’s degree or higher is preferred, but equitable work experience will be accepted.
• At least one year of experience in a leadership role is preferred.
• At least one-year experience in a regulatory, compliance, or audit environment required.
• Ability to multi-task in a fast-paced environment is required.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.