01/12/2026

Senior Error & Omissions Claims Specialist (E&O and EPLI claims)

Job Description

The Company  

 At Utica National Insurance Group, our 1,300 employees nationwide live our corporate promise every day: to make people feel secure, appreciated, and respected. We are an “A” rated, $1.7B award-winning, nationally recognized property & casualty insurance carrier.

Headquartered in Central New York, we operate across the Eastern half of the United States, with major office locations in New Hartford, New York and Charlotte, and regional offices in Boston, New York City, Atlanta, Dallas, Columbus, Richmond, and Chicago.

What you will do

You'll be responsible for investigating, evaluating, negotiating, and resolving E&O and EPLI claims with and without litigation on a multistate basis.  With skills in detail orientation and analysis, you will interpret coverage and prepare coverage letters.  Consultation with supervisors on more complex coverage will occur as needed. This position requires strong claims handling acumen with an understanding of state laws and requirements.

Key responsibilities

  • Duties require the ability to deal with complex issues involving large exposures in a multi state environment.
  • Initiate investigations, conduct direct handling of Errors and Omissions and Employment Practices Liability claims. Assign and direct attorneys and adjusters.
  • Analyze coverage and legal issues. Evaluate liability and damages both in the claim against the insured and in the underlying loss that precipitated the claim.
  • Establish timely, realistic reserves and settlement values.
  • Prepare file and other department or company mandated reports. Issue reservation of rights letters, excess advice letters and recommend disclaimers or voidance.
  • Negotiate settlements, maintain a current knowledge of applicable state law and court decisions. Interface with the Underwriters, H. O. Claim staff, insureds, claimants, attorneys and adjusters. Communicate developments in assigned states to staff via Supervisor/Manager.
  • Performs other duties as assigned.
  • Conforms with all corporate policies and procedures.

What you need

  • Four year degree or JD preferred; or equivalent experience.
  • 4-8 years of claims experience demonstrating expertise in underlying coverages preferred.  
  • Broad background in litigated matters preferred.

 

Licensing

Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.

 

Salary range: $99,500-$140,000

The final salary to be paid and position within the internal salary range is reflective of the employee’s work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.

 

Benefits                        

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:

  • Medical and Prescription Drug Benefit
  • Dental Benefit
  • Vision Benefit
  • Life Insurance and Disability Benefits 
  • 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
  • Health Savings Account (HSA) 
  • Flexible Spending Accounts 
  • Tuition Assistance, Training, and Professional Designations
  • Company-Paid Family Leave
  • Adoption/Surrogacy Assistance Benefit
  • Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
  • Student Loan Refinancing Services
  • Care.com Membership with Back-up Care, Senior Solutions
  • Business Travel Accident Insurance
  • Matching Gifts program
  • Paid Volunteer Day
  • Employee Referral Award Program
  • Wellness programs

Additional information

This position is a full time salaried, exempt (non overtime eligible) position.

Utica National is an Equal Opportunity Employer.

Apply now and find out what it’s like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.

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