BASIC FUNCTION
Responsible for meeting established data entry quality, production and timeliness goals for clerical aspects of the claims department.
RESPONSIBILITIES
- Responsible for efficient and accurate sorting, delivering, imaging of the BHHC’s incoming mail
- Prepares outgoing mail for the Postal Services in an accurate and timely manner
- Proactively communicates directly to the supervisor any problems or issues that may adversely impact on the workflow procedures
- Responds to both internal and external customers’ requests for quick assistance and meets commitments without direct supervision
- Accurately enters data and performs all procedures to ensure the Policies, Accounting Notices, Premium Audit Notices, Invoices, Payments and various mail out projects are correct
- Able to effectively communicate verbally or in writing
- Actively work with others to achieve unit goals and objectives
- Performs other support tasks as requested and/or assigned
- Comply with required project schedules/timeliness
- Adherent to company policies, procedures and shared values
QUALIFICATIONS
- EDUCATION/EXPERIENCE: High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of education and experience.
- LANGUAGE ABILITY: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- MATH ABILITY: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations.
- TECHNICAL SKILLS: To perform this job successfully, an individual should have knowledge of office operations, and data-entry.
- COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Microsoft word processing software.