01/14/2026

Clerical Assistant 1

Job Description

BASIC FUNCTION
Responsible for meeting established data entry quality, production and timeliness goals for clerical aspects of the claims department.

 

RESPONSIBILITIES

  • Responsible for efficient and accurate sorting, delivering, imaging of the BHHC’s incoming mail
  • Prepares outgoing mail for the Postal Services in an accurate and timely manner
  • Proactively communicates directly to the supervisor any problems or issues that may adversely impact on the workflow procedures
  • Responds to both internal and external customers’ requests for quick assistance and meets commitments without direct supervision
  • Accurately enters data and performs all procedures to ensure the Policies, Accounting Notices, Premium Audit Notices, Invoices, Payments and various mail out projects are correct
  • Able to effectively communicate verbally or in writing
  • Actively work with others to achieve unit goals and objectives
  • Performs other support tasks as requested and/or assigned
  • Comply with required project schedules/timeliness
  • Adherent to company policies, procedures and shared values

 

QUALIFICATIONS

  • EDUCATION/EXPERIENCE: High school diploma or general education degree (GED); or one to three months’ related experience and/or training; or equivalent combination of education and experience.
  • LANGUAGE ABILITY: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • MATH ABILITY: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations.
  • TECHNICAL SKILLS: To perform this job successfully, an individual should have knowledge of office operations, and data-entry.
  • COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Microsoft word processing software.

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