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01/14/2026

Director, Insurance Learning and Development

Job Description

Title: Director, Insurance Learning and Development
Location: Overland Park, Kansas
Date: January 2026
Salary Grade: Salaried Exempt
Bonus Structure: Annual Bonus Tied to Individual and Company Performance
Reports To: Senior Vice President, Client Success
Client Success Team Size: 50+ professionals between Practice Leaders, Account Executives, Account Managers and Client Account Specialists
 
Virtus Insurance, a nine-time Best Places to Work in Insurance award‑winner, is redefining what a modern brokerage looks like. We are fast, specialized, and relentlessly client‑centric, operating across Real Estate, Hospitality, Benefits, Private Capital, Construction, Retail & Distribution, Food & Beverage and Small Business / Personal Lines. Our culture rewards ownership, excellence, and fearless pursuit.

We are looking for a proven leader who wants to build something extraordinary.

What This Role Is:
 
The Director, Insurance Learning and Development is a senior‑level role responsible for architecting and delivering Virtus’ enterprise training ecosystem. This includes new‑hire onboarding, Property & Casualty technical training, workflow and systems training, client service standards, professional development, and CE‑accredited programming to support licensing requirements.
 
This role will initially focus on building the P&C training program, followed by development of a Benefits curriculum as the business scales.
 
This is a role for someone who wants to both design and deliver, with the autonomy to build a best‑in‑class learning system for a rapidly growing national platform.

 

Who Thrives at Virtus:

  • Embody the Virtus Core Values — Better Tomorrow, Fearless Pursuit, One Virtus.
  • Are energized by developing talent and enabling others to succeed.
  • Possess broad and deep technical expertise in P&C insurance fundamentals.
  • Are a disciplined operator who values structure, consistency, quality, and measurable results.
  • Communicate with clarity, conviction, and executive polish.
  • Want to help shape how Virtus trains, grows, and develops its future leaders.

 

Key Responsibilities:


  • Build structured P&C curriculum covering technical, functional, operational, and professional competencies.
  • Develop role based learning paths for Account Executives, Account Managers, and Client Account Specialists.
  • Create a scalable training model aligned with Virtus workflows, systems, and service standards.
  • Lead future expansion into Benefits training with additional resources.

2.Training Delivery

  • Facilitate in person, virtual, and hybrid training programs.
  • Deliver sessions on coverage fundamentals, renewal execution, marketing workflows, client communication, and service excellence.
  • Coach emerging talent through scenario based learning and skills reinforcement.

3.CE Accreditation & Licensing Support

  • Obtain and maintain Kansas & Missouri continuing education provider status for Virtus.
  • Design continuing education eligible courses and manage approvals, attendance tracking, and compliance documentation.
  • Ensure training programs satisfy regulatory and licensing requirements across jurisdictions.

4.Onboarding Acceleration

  • Build a standardized 90 day onboarding program for all P&C client facing roles.
  • Reduce time to productivity through structured learning, assessments, and milestone tracking.

5.Evaluation, Metrics & Reporting

  • Establish KPIs to measure training effectiveness, competency development, and overall business impact.
  • Use assessments, feedback, and performance data to improve curriculum and identify skill gaps.
  • Present insights and recommendations to Executive Leadership.

6.Cross Functional Collaboration

  • Partner closely with Client Success, Practice Leaders, Producers, and Operations to ensure training aligns with workflows, systems, and service expectations.
  • Support adoption of new systems, tools, and processes through structured training.

7.Continuous Improvement & Industry Alignment

  • Regularly update curriculum as markets, regulations, and carrier requirements evolve.
  • Stay informed on industry trends, emerging risks, and best practices in insurance education.
  • Foster a culture of learning, accountability, and continuous improvement across the organization.

 

Qualifications:

  • 8–10 years of experience in commercial insurance, with strong P&C expertise.
  • Demonstrated proficiency in coverage, placement, servicing, workflow design, and technical fundamentals.
  • Experience in curriculum design, training facilitation, or professional development.
  • Strong familiarity with state continuing education requirements.
  • Strong proficiency with Microsoft 365, systems training, and agency management workflows.
  • Active Property & Casualty license required.
  • CPCU, CIC, or equivalent designation strongly preferred.
Physical Requirements:

The employee must be able to sit, use hands to handle or feel, talk or hear frequently; and occasionally stand, walk, and reach with hands and arms. Must have close and distance vision.
 
Travel:

Approximately 10% dependent on team needs.
 
Why Join Virtus?

Virtus offers the freedom and trust to build a world‑class practice within a supportive, high‑performance environment. We invest in our people through:
 
•         Market-leading compensation and bonus programs
•         401(k)
•         Health, dental, and vision
•         Unlimited PTO
•         Continuous professional development
•         An entrepreneurial culture where great ideas become reality 
 
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