Sr. Program Coordinator

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world.  Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions.

Job Description

Are you looking for your next opportunity?

Sompo has a unique opportunity for a Sr. Program Analyst in our North America Re-engineering, Optimization and Change team.

We are an internal team focused on Underwriting and Claims process re-engineering and automation portfolio for regional solutions and sometimes global solutions. This role offers an exciting opportunity to work on high-impact projects, support regional prioritization, and contribute to transformative initiatives within the organization.

Location: This position will be based out of our Purchase, NY office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

Program Management and Strategic Oversight

• Lead the prioritization, planning, and execution of regional technology and operations projects within the Underwriting and Claims process re-engineering portfolio.

• Oversee portfolio and project progress, including tracking milestones, proactively identifying and mitigating risks, and resolving issues throughout the project lifecycle.

• Act as the subject matter expert and super user for the Planview Project Platform, driving dashboard reporting, data analysis, and continuous improvement of the portfolio management framework.

• Develop and execute comprehensive change management strategies, ensuring seamless adoption of new processes, systems, and tools across the organization.

• Collaborate with cross-functional teams to ensure alignment with strategic goals, optimize workflows, and deliver measurable outcomes.

• Prepare and present the monthly regional program portfolio reports, providing executive-level updates and fostering alignment across stakeholders.

Business Analysis and Process Optimization

• Conduct detailed process mapping to identify inefficiencies, bottlenecks, and areas for improvement within Underwriting and Claims operations.

• Define and document detailed business requirements for process automation, system enhancements, and other optimization initiatives.

• Lead the preparation of business cases, including cost-benefit analysis, to support informed decision-making and strategic investment in new solutions.

• Oversee systems testing and implementation, ensuring solutions are delivered on time, within scope, and aligned with business objectives.

Executive Communication and Advanced Reporting

• Leverage advanced data analysis and visualization techniques, using tools such as Microsoft Excel and other analytics platforms, to generate actionable insights and reports.

• Develop and deliver polished, executive-level presentations to communicate key project updates, strategic recommendations, and operational results to senior leadership and stakeholders.

What you’ll bring:

• Bachelor’s degree in Business Administration, Strategy, Finance, or related field required; advanced degree (MBA or equivalent) is preferred.

• Minimum of 5-7 years of relevant experience, including roles in consulting, strategy, or operational optimization.

• Exceptional analytical capabilities with the ability to synthesize complex data and provide actionable insights.

• Advanced proficiency in Microsoft Excel, including data manipulation, modeling, and visualization.

• Strong leadership and organizational skills, with the ability to manage multiple priorities and work effectively in high-pressure environments.

• Proven ability to create and deliver impactful presentations tailored to diverse audiences, including senior executives.

• Demonstrated expertise in project management tools and techniques, such as Planview, Agile methodologies, or Six Sigma principles.

• Familiarity with process mapping software and methodologies (e.g., Visio, Lucid chart).

• Strong interpersonal and communication skills, with a collaborative mindset and the ability to influence stakeholders across various functions.

• Knowledge of insurance processes, particularly within underwriting and claims, is a strong advantage.

Salary Range: $100,000 – $150,000 Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution

• Pharmacy benefits with mail order options

• Dental benefits including orthodontia benefits for adults and children

• Vision benefits

• Health Care & Dependent Care Flexible Spending Accounts

• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children

• Company-paid Disability benefits with very competitive salary continuation payments

• 401(k) Retirement Savings Plan with competitive employer contributions

• Competitive paid-time-off programs, including company-paid holidays

• Competitive Parental Leave Benefits & Adoption Assistance program

• Employee Assistance Program

• Tax-Free Commuter Benefit

• Tuition Reimbursement & Professional Qualification benefits

In today’s world, what do we stand for?

Ethics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo, our ring is more than a logo, it is a symbol of our promise. Click here to learn more about life at Sompo.

Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone’s unique contributions – we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.