Facilities Coordinator

Location(s)

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs.

Job Summary

The Facilities Services Coordinator is responsible for overseeing day-to-day facility operations to ensure a safe, clean, and fully functional work environment. This role coordinates maintenance activities, vendor services, office support functions, and space planning initiatives to support business operations, employee productivity, and compliance with health, safety, and security standards.

Position Responsibilities

• Oversees daily facility operations through a consistent on-site presence, proactively identifying and resolving maintenance, safety, and operational issues to ensure a clean, safe, and efficient workplace environment for employees and visitors.

• Coordinates routine facility inspections, preventive maintenance, and repair activities; responds to service requests and complaints; and manages emergency situations such as power outages, flooding, or other facility-related incidents to minimize disruption to business operations.

• Manages relationships with external vendors, contractors, and service providers, including janitorial services, day porters, HVAC, electrical, plumbing, pest control, and office equipment maintenance, ensuring work is completed on time, within scope, and in accordance with established standards.

• Administers office services and resources by managing furniture, equipment, breakroom appliances, office supplies, and climate control; setting up conference rooms with appropriate A/V equipment, seating, and layouts; and performing minor office repairs and installations as needed.

• Supports security, access control, and mail operations by issuing employee and visitor badges, maintaining visitor logs, assisting Corporate Security as needed, and monitoring incoming site mail and the Facility Mail Routing Inbound Email box to ensure proper distribution in accordance with company guidelines

• Maintains accurate records of facility operations, maintenance activities, space utilization, and inventory; assists with space planning, office moves, and renovations; and performs additional duties as assigned to meet evolving organizational and business needs

Qualifications & Skills

• Experience: Minimum of 3 years of experience in facilities maintenance, property management, or a related field with relevant degrees or certificates preferred.
• Experience working with vendors, contractors, and property managers. Knowledge in commercial building maintenance is highly beneficial.
• Strong communication, problem-solving, and technical proficiency with Microsoft Office Suite and facilities tools.

Physical Requirements

This position may require occasional hands-on work and physical activity, including the ability to lift up to 25 pounds. This is a full-time, in-office role requiring flexibility for after-hours emergency calls, occasional weekend work, and limited travel to other office locations.

The range for this position is between $18.56 to $31.46 an hour. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.)

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.