SBA Loan Closer

Job Description

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name — it’s our mission and our purpose.

Are you detail-oriented, organized, and passionate about supporting small businesses? WSFS Bank is seeking an SBA Loan Closer to join our dynamic team. In this role, you will play a critical part in the SBA loan process—ensuring accuracy, compliance, and exceptional customer service. You’ll work closely with internal teams, customers, and external partners to facilitate smooth and timely loan closings.

Job Responsibilities:

• Serve as the primary point of contact for SBA Relationship Managers, customers, title companies, and insurance agents throughout the closing process.

• Provide operational support for SBA lending initiatives and ensure compliance with SBA and Bank policies.

• Communicate regularly with SBA closing attorneys to coordinate required documentation and closing items.

• Collaborate with loan servicing staff to maintain quality loan files and complete post-closing reviews.

• Partner with brokers and manage post-closing disbursements to ensure timely and accurate funding for every transaction.

• Stay current on SBA Standard Operating Procedures and apply them to all closings.

Minimum Qualifications: 

• Must have a Bachelor’s degree in a business-related field, or equivalent experience.

• Must have a minimum of 3 years of experience in SBA or commercial lending operational support. 

• Previous SBA lending or operational support experience is strongly preferred. 

• Must have a working knowledge of SBA rules, regulations, and standard operating procedures.

• Must have a working knowledge of the SBA approval process.

• Must have proven superior customer service skills. 

• Must be self-motivated and able to work with minimal supervision. 

• Must have excellent written and oral communication skills, as well as excellent listening ability and presentation skills. 

Salary Range:

Individual base pay may vary on additional factors such as the candidate’s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.

In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate’s location and employment status. For more information about Associate benefits, please visit https://www.wsfsbank.com/about/careers/

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com.

WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.