02/17/2026

Administrative Operations Representative

Job Description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

TCP insurance has been creating innovative insurance and risk management solutions for the business community for over 50 years.  In 2010, we established our foothold in the entertainment industry by pioneering a comprehensive insurance solution for the entertainment/media industry. Photographers, cinematographers and producers alike were introduced to an insurance solution that delivered unprecedented value. Over the years, we have expanded our repertoire of Entertainment Insurance products to Rental Houses, Studio Rental Facilities, and other creative business types throughout the United States.

www.tcpinsurance.com

TCP is looking for a Administrative Operations Representative to join their team in Torrance, CA. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

  • Performs a variety of routine administrative operational tasks including one or more of the following:
    • Participates in scanning documents and fulfilling print orders and document assembly requests.
    • Prepares and distributes incoming mail and processes outgoing mail.
    • Coordinates the procurement and organization of supplies.
    • Assists with scheduling and coordinating meetings and events. May coordinate with catering services and set up and disassemble food service stations.
    • Welcomes and directs visitors to the office building. Answers, routes, and screens incoming calls.
    • Inputs or loads data into a system. Learns to audit records for quality, accuracy and maintainability.
    • May assist with or coordinate special projects, assisting with the planning and execution.
    • May coordinate technology needs for supported groups including new hire set-up, hardware requests, and user access requests.
  • Performs other duties as assigned.

Job Requirements

  • Education: High School Diploma or equivalent.

  • Scope of Job/Qualifications: Possesses organizational abilities to manage multiple tasks efficiently. High attention to detail related to communications, scheduling, and recordkeeping. Demonstrates working knowledge of business systems and applications and utilizes relevant equipment to perform job functions effectively. Develops working knowledge of department operations, policies, and procedures. Excellent interpersonal and communication skills.  Demonstrates interpersonal and communication skills.  Proven ability to handle confidential information with discretion.

Business Unit:

Trusted Coverage Professionals Agency


Salary Range:

$25.00 -$28.00

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

 

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

 

*Excludes seasonal employees and interns.


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