Product Policy Manager

The Role:

ProAg is seeking a strategic and detail-oriented Product Policy Manager to lead the development, maintenance, and optimization of crop insurance product policy—primarily focused on Private Products. This role is responsible for ensuring product policy language, claims intent, and operational execution align with ProAg’s business strategy, regulatory requirements, and profitability goals.

The Product Policy Manager works cross-functionally with underwriting, claims, legal, compliance, sales, and product teams to drive clarity, consistency, and value across policy design and execution.

In This Exciting Opportunity, You Will:

• Own and manage private product policy strategy and policy language to ensure competitiveness, clarity, and alignment with underwriting standards
• Review, recommend, and implement updates to policy language based on industry trends, regulatory considerations, and business strategy
• Partner with legal and compliance teams to ensure policies meet all regulatory and contractual requirements
• Develop and maintain policy value propositions that support ProAg’s strategic direction
• Ensure policy intent is clearly aligned with claims procedures and payment processes
• Review and improve claims processes to support efficient and consistent policy execution
• Gather and analyze insights from agents, field teams, and internal partners to inform policy improvements
• Collaborate cross-functionally with underwriting, claims, sales, and product teams on policy-related initiatives
• Support training and education efforts related to policy changes and product updates
• Contribute to financial analysis and strategic planning to ensure product profitability and sustainability

What You Will Bring:

The ideal candidate for the Product Owner position will have demonstrated success in the primary areas of focus and responsibility.

• Experience – Ideally, the successful candidate will have:
  • Bachelor’s degree in  Agriculture, Business, Technology, or a related field (or equivalent experience)
  • Minimum of 5 years of experience in crop insurance, product policy, underwriting, claims, or a related role
  • Strong understanding of crop insurance products, policy language, and regulatory considerations
  • Ability to analyze complex policy and claims scenarios and translate them into clear, actionable guidance
  • Strong collaboration and communication skills, with the ability to influence across functions
  • Strategic mindset with attention to detail and operational execution

The Company:

ProAg, a member of the Tokio Marine HCC group of companies, is positioned as a financially strong and well-capitalized insurer with an AM Best rating of A++. With more than 90 years of service to our agents & insureds, we stand committed to continuing the principles that ProAg was founded on: Integrity, Loyalty and Customer Service.

What We Represent:    

• Part of something bigger: We offer a career with purpose as you support the farmers and ranchers who create food, fuel, and fiber for the world.
• Personal connections: We are built on strong relationships and appreciation of your individuality.
• A team who cares: We look out for each other personally and professionally because we care about each other.
• Innovators by trade: We’re committed to a brighter tomorrow for our team members and agriculture.
• The best of both worlds: We combine personal connections with powerful resources, thanks to our culture and the backing of Tokio Marine HCC.

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer. Please visit www.tokiomarinehcc.com for more information about our companies.

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