Position Summary

What will your job entail?

Operational & Administrative Support

• Execute and coordinate daily brokerage operations to support brokers and ProExec workflows.
• Prepare submission materials, documents, cover letters, and renewal packets to support marketing efforts.
• Handle administrative tasks such as filing, printing, organizing, and archiving documents.

Data & Documentation Management

• Enter, update, and maintain client and account information accurately across required systems and platforms.
• Maintain organized records of accounts, transactions, and documentation in compliance with regulatory and internal requirements.
• Support preparation of operational or compliance reporting as needed.

Client Service & Communication

• Respond to broker inquiries via phone, email, chat, or in person with accuracy and professionalism.
• Coordinate with internal departments—including finance, compliance, and risk management—to meet business requirements and resolve issues.

Compliance, Risk & Process Improvement

• Follow regulatory requirements and internal policies in all documentation and workflows.
• Assist in identifying potential operational risks and partner with risk teams to implement controls or procedural enhancements.
• Support process improvement initiatives that increase team efficiency and operational accuracy.

General Support

• Provide ad hoc assistance to brokers and the ProExec team as needed to ensure smooth business operations.

Requirements

Work Experience

• 1+ years of experience in insurance, underwriting, brokerage operations, or related fields preferred

Education

• Bachelor’s degree required.
• Preferred fields: Business Administration, Sales, Risk Management, or related disciplines.
• Equivalent work experience may be considered.

Licenses & Certifications

• Required: Ability to obtain state Property & Casualty (P&C) and/or surplus lines licenses as prescribed.
• Preferred: No additional licenses required.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates 

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. 

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com 

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.