Senior Director, Talent Acquisition Enablement and Operations

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

As the Senior Director, Talent Acquisition Enablement and Operations you will drive scalability, optimization, and operational excellence across our global talent acquisition function. This role will be instrumental in building and evolving the systems, processes, and tools that enable our recruiting teams to operate efficiently and effectively as we continue to scale our workforce strategically across key geographies.

Reporting to the Head of Talent as a key member of the Talent leadership team, you will partner closely with recruiting leaders, Finance, HRBPs, People Operations, and technology teams to optimize our talent acquisition technology stack, drive data-driven decision making, and lead critical change management initiatives that support our evolving hiring strategy.

What You’ll Do

Enablement

• Design, implement, and continuously optimize talent acquisition processes, workflows, and systems to drive efficiency, consistency, and scalability across global recruiting operations
• Drive change management for major talent acquisition transformations, including communication planning, stakeholder engagement, training development, and adoption tracking
• Lead talent acquisition enablement initiatives including recruiter onboarding, ongoing training programs, process documentation, and the creation of resources that enable teams to execute effectively

Reporting & Analytics

• Partner with People Tech to configure workflows, build reporting capabilities, and ensure seamless integration with Workday HRIS
• Build and maintain comprehensive reporting and analytics frameworks that provide visibility into recruiting metrics, capacity planning, and operational performance across regions and functions
• Identify opportunities for automation and process improvement, leveraging technology to reduce manual work and increase recruiter productivity

Vendor Management

• Manage vendor relationships and evaluate new tools and technologies to enhance talent acquisition capabilities
• Provide end-to-end support for vendor enablement and management inclusive of vendor decision making, engagement, enablement, and relationship management.
• Development of project charter, documentation of requirements, and support through deal review/business justification decks

Emerging Talent Programs

• Lead workforce and talent planning for emerging careers, including annual demand collection, requisition strategy, intern‑to‑FTE conversion planning, and budget alignment in partnership with key stakeholders
• Oversee sourcing, selection, and conversion strategies to deliver a strong, inclusive candidate experience and high‑quality early career hires globally
• Drive early talent strategies through impactful branding, event planning, intern programming, ambassador training, digital outreach, and high-touch candidate engagement.
• Establish and maintain pipelines with diverse colleges, universities, and professional organizations to attract underrepresented talent.

People Leadership

• Lead, manage and coach a distributed Enablement, Operations and Candidate Experience team
• Partner with Finance, HRBP and People Operations teams to ensure alignment between talent acquisition systems, workforce planning processes, and organizational design initiatives

What You’ll Bring

• Bachelor’s degree or equivalent experience in Business, Human Resources, or related field preferred.
• 10+ years of progressive leadership experience, including leading people managers and geographically distributed teams, in talent acquisition operations, enablement, or related roles supporting recruiting at scale
• Proven track record of developing and implementing strategic talent initiatives in dynamic environments.
• Exceptional communication, interpersonal, and influencing skills.
• Strong knowledge of compliance, HR best practices, and change management principles.
• Strong working knowledge of Workday HRIS with experience integrating recruiting and HR systems
• Demonstrated track record of building scalable processes and systems from the ground up in high-growth environments
• Exceptional change management skills with experience leading organizational transformations and driving adoption of new processes or tools
• Strong analytical capabilities with experience building reporting frameworks, analyzing recruiting metrics, and translating data into actionable insights
• Excellent project management skills with ability to manage multiple complex initiatives simultaneously, utilizing strong communication skills (written and verbal)
• Collaborative partnership approach with ability to influence stakeholders at all levels without direct authority
• Systems thinking mindset with ability to see connections between processes, tools, and organizational strategy
• Comfort with ambiguity and ability to operate effectively in a fast-paced, evolving environment
• Demonstrated track record of building scalable processes and systems from the ground up in high-growth environments
• Exceptional change management skills with experience leading organizational transformations and driving adoption of new processes or tools
• Strong analytical capabilities with experience building reporting frameworks, analyzing recruiting metrics, and translating data into actionable insights

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.