Sr. Microsoft 365 Business Systems Analyst

Why GMF Technology?

Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Detroit, MI or Arlington (AOC1), TX office.
Please note: We are unable to provide any type of sponsorship for this position currently. 

About The Role:

The Senior Microsoft 365 Business System Analyst is a senior technical specialist responsible for architecting, governing, and optimizing Microsoft 365 solutions at enterprise scale, including work involving low‑code and no‑code development within the Power Platform. The successful candidate will combine deep knowledge of Microsoft 365 with experience creating business applications, automations, and workflows that support organizational needs.

This role works closely with Project Managers, Product Owners, and Lead Engineers to gather requirements, design practical business solutions, and support enterprise migrations. The Senior Analyst leads solution implementations, guides platform governance, and serves as an escalation point for Microsoft 365 and Power Platform services. The role operates with significant autonomy, turning business needs into effective technical solutions while mentoring team members and promoting best practices.

Infrastructure Design & Architecture

• Architect and govern enterprise-scale Microsoft 365 solutions across Azure, SharePoint Online, Teams, OneDrive, Entra ID, Power Platform, Copilot Studio, and Nintex
• Work closely with business stakeholders to understand requirements and translate them into technical specifications
• Partner with IT and other external workgroups for the integration of applications that support M365 solutions
• Own technical standards, governance models, and reference architectures
• Design and maintain advanced PowerShell automation and ALM frameworks
• Lead complex Power Platform and Copilot Studio solution implementations
• Expertise in creating Canvas Apps, Model-Driven Apps, and working with Dataverse, SharePoint, Power Automate, Copilot Studio, Nintex automation cloud, and Nintex forms
• Serve as highest-level escalation point for complex platform issues
• Provide direction to and mentor team members
• Continued self-led training on upcoming trends and changes pertaining to M365 products
• Partner with security, architecture, and enterprise platform teams
• Adhere to best practices in coding, testing, and deployment
• Available for On-Call and after-hour tasks