Actuarial Director (MA, CT or REMOTE)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

We are seeking an Actuarial Director to join our Specialty Lines Team, in Worcester, MA, or Windsor, CT offices or remote work arrangement. 

POSITION OVERVIEW: 

The Specialty Actuarial team is seeking an Actuarial Director to provide actuarial leadership for the Professional Liability and Healthcare portfolio within the Professional & Executive Lines division. This role supports pricing strategy, portfolio management, planning, and product initiatives for a profitable $335 million book comprising Professional Liability (Accountants, Architects & Engineers, Lawyers, and Miscellaneous Professionals) and Healthcare (Allied Healthcare and Eldercare).

The position reports to the AVP & Actuary of Professional and Executive Lines & Surety and serves as a key actuarial partner to underwriting and business leadership. This role works closely with Presidents, Chief Underwriting Officers, and cross‑functional stakeholders to inform decision‑making, drive pricing sophistication, and support profitable growth.

Depending on qualifications and experience, the role may be filled at the Actuarial Manager or Actuarial Director level. At both levels, the position is expected to provide strong technical leadership, analytical insight, and business partnership.

The position requires close collaboration across the Specialty actuarial team and the broader organization, including Corporate Underwriting, Claims, Enterprise Product, Data & Analytics, and Finance. The role balances hands‑on actuarial work with leadership, influence, and talent development.

This is a full‑time, exempt role.

WHAT YOU WILL DO:

• Lead and continuously advance pricing segmentation, sophistication, and underwriting guidance aligned with business strategy
• Own segmented profitability reviews and ongoing portfolio monitoring to inform actions and manage performance
• Lead actuarial planning, forecasting, and IBNR analyses in partnership with Finance and Reserving
• Influence strategic investments in data, analytics, and technology to improve insight, efficiency, and decision-making
• Monitor performance trends and clearly communicate insights and recommendations to senior and executive leadership
• Partner with underwriting and business leadership to shape product strategy, growth initiatives, and market actions
• Anticipate and manage emerging issues, balancing risk, profitability, and growth
• Provide leadership, coaching, and performance management for actuarial staff
• Influence outcomes across the organization through strong relationships, credibility, and sound actuarial judgment

WHAT YOU NEED TO APPLY:

• Bachelor’s degree or higher in a relevant technical field
• 7+ years of actuarial experience across multiple lines and disciplines (pricing, reserving, analytics)
• Prior people leadership experience preferred
• ACAS required; FCAS preferred
• Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Residence or US Citizen)
• Advanced communication skills, including the ability to translate analysis into clear business insights
• Advanced data analysis, modeling, and portfolio management capabilities
• Intermediate programming or automation experience
• Strong actuarial judgment and understanding of modeling techniques, assumptions, and limitations
• Ability to lead, develop, and motivate teams
• Ability to influence decisions and partner effectively across functions

Key Leadership Competencies

• Strategic Thinking
• Business & Enterprise Acumen
• Talent & Change Leadership
• Results Orientation
• Influence & Relationship Building

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.  

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.