Operations Analyst I-Servicing Analytics

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters

This position will be posted until filled.

In this role you will:

• Collaborate with Servicing operational and administrative management
• Ensure efficiencies and excellence in daily functions
• Perform reporting, ad hoc data mining, and analytical functions as needed to support information requests from all Servicing departments
• Utilize best practices of data analysis and validation to ensure data results are accurate
• Enhance knowledge of operational and portfolio metrics to assess risk
• Conduct data and business analysis utilizing data mining and spreadsheet skills
• Communicate findings, develop recommendations, and present analyses to management in a clear, concise, convincing, and actionable format
• Represent Servicing Analytics in enterprise projects