AVP, Director of Workday, People Systems

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Role Summary

The Director of People (HR) Systems leads the People Systems team within an integrated HR Operations department. In this highly strategic, highly collaborative and forward‑focused role, you will partner closely across Business, HR, IT, Legal, and external partners to define, deliver, and continuously improve Voya’s people‑related business processes and the technologies that enable them.

You will lead a capable and experienced team of People Systems Analysts, including oversight of onshore and offshore resources, and be accountable for the successful delivery and ongoing operation of Voya’s Workday platform. This includes leading complex initiatives, providing Tier 3 support, configuring Workday enhancements, managing Workday security, executing annual HR events, managing Workday feature releases, and overseeing operational activities.

Voya’s Workday platform currently includes Human Capital Management, Recruiting, Candidate Engagement, Talent Management, Talent Optimization, Performance Management, Onboarding, Compensation, Payroll, Learning, Time Tracking, VNDLY, Journeys, Help, and Extend Professional.

This role reports to the VP, HR Operations.

Position Description

• Continuously improve the overall employee experience by strengthening and modernizing the Workday platform, including identifying opportunities for AI-enablement and automation
• Lead the People Systems team in managing and refining the long-term technology roadmap
• Serve as primary facilitator of the HR Technology Council - driving decisions, ensuring alignment and recommending best practices to HR executive leaders related to Workday and adjacent functionality
• Provide direct leadership, mentoring, and performance management for onshore team members and oversight of offshore resources to ensure quality, consistency, and timely delivery
• Serve as a senior leader and mentor in architecting scalable and sustainable Workday solutions
• Demonstrate design alternatives and solution options using prototyping and scenario modeling
• Apply and reinforce Workday‑endorsed methodologies and implementation standards
• Provide project leadership, including planning, execution, risk identification, mitigation strategies, and stakeholder communications for complex, cross‑functional initiatives
• Partner with HR, IT, Finance, and Security teams to align and implement standard governance, controls, and data security practices
• Supervise Workday’s semi‑annual feature releases, ensuring readiness, testing, change management, and adoption
• In coordination with IT and other internal teams, oversee operational activities, including integrations, system monitoring, and issue resolution
• Champion strong relationships across partner departments, including senior leadership, to ensure alignment, transparency, and value delivery
• Serve as lead resource for ongoing engagement with Workday as a supplier and partner to Voya – advocate for enhancements to better meet Voya’s long-term needs

Knowledge & Experience

• 7+ years of Workday functional delivery or advisory experience across multiple modules, with at least 5+ years in people/team leadership roles
• Strong functional knowledge of Human Resources processes and operating models
• Demonstrated experience managing blended delivery models, including offshore or third‑party resources
• Deep knowledge of Workday data structures, reporting, security, and configuration best practices
• Proven ability to advise senior stakeholders and gain alignment on prioritization of work and strategic roadmap decisions
• Strong understanding of cross‑functional dependencies and end‑to‑end HR processes
• Demonstrated ability to prioritize, take initiative, and lead multiple concurrent, enterprise‑level initiatives from inception through deployment
• Excellent analytical and decision‑making skills, with the ability to act decisively in complex environments
• Exceptional attention to detail and follow‑through
• Strong written and verbal communication skills, including creation of compelling presentations and the ability to translate technical concepts for non‑technical audiences
• Commitment to continuous improvement and operational excellence

Education

• Bachelor’s degree required
• Equivalent professional experience (minimum 10 years) may be considered in lieu of a degree

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.