Receptionist | Blue Ash, OH

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career? 

• A stable and consistent work environment in an office
• Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.
• Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. 
• Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights. 
• Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career. 
• Career development and promotional growth opportunities through increasing responsibilities 
• A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs 

PRIMARY PURPOSE OF THE ROLE: To provide support to the claims staff and to perform other office tasks depending on the client program.

ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE 

• Sets up and enters new claims into claims management system.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Processes payments.
• Processes mail; handles filing, faxing and photocopying.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.
• Other activities/projects as assigned including the preparation and distribution of computer reports.

QUALIFICATIONS

• Education & Licensing: High school diploma or GED required 
• Skills: Strong oral and written communication, computer literate – including Microsoft Office, organizational skills required 
• Experience: Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

TAKING CARE OF YOU 

• Entry-level colleagues are offered a world class training program with a comprehensive curriculum 
• An assigned mentor and manager that will support and guide you on your career journey 
• Career development and promotional growth opportunities 
• A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more 

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.