Marketing Programming Coordinator

About The Institutes

Located in beautiful Malvern, Pennsylvania, The Institutes® are a not-for-profit comprised of diverse affiliates that educate, elevate, and connect people in the essential disciplines of risk management and insurance. Through products and services offered by our nearly 20 affiliated business units, people and organizations are empowered to help those in need with a focus on understanding, predicting, and preventing losses to create a more resilient world.

Additionally, we understand the importance of work-life balance—in 2025 Philly.com named us a Top Workplace for the tenth year and USA Today named us a USA Top Workplace for the third year. We provide excellent benefits and a friendly, team-focused work environment to drive employee engagement.

Marketing Programming Coordinator

The Marketing Programming Coordinator is primarily responsible for client relations, webmaster, sales reporting, database management and marketing duties to support the initiatives of the Partnerships department and the Insurance Thought Leadership brand.

The coordinator will be responsible for website and programming upkeep such as regularly posting content, coordinating webinars, and updating webpages. In addition, this role would lead marketing efforts including creating and tracking emails and social media for the ITL brand; and support sales marketing materials, such as sponsorship prospectuses and, print, display advertising and event marketing initiatives. This role will also support the partnerships sales team through a variety of revenue operations tasks, including invoice/contract management, sales reporting, client database management, and client engagement.

What You’ll Do:

1. Partnership & Sales Admin

1. 1. Supporting the creation of data, reporting, and prospect lists in systems such as salesforce.
   2. Work with IT to support Sales platforms, such as Apollo, Salesforce, zoominfo, etc.
   3. Track and pull client metrics for reporting for all sponsorship campaigns.
   4. Coordinate and liaise with sponsors to enable sponsorship fulfillment, including scheduling kick off calls, wrap up calls, and handling asset requests.
   5. Track invoices, payment status, and contract management- collaborating with BU leadership, sales, and finance as needed.

2. Marketing & Webmaster Tasks

1. 1. Posting content/articles on the ITL website (drupal). 6-12 per week.
   2. Writing copy and updating website pages for ITL as well as sponsorship specific pages on other enterprise sites.
   3. Posting content on social media for ITL brand and working with BU marketing for partnerships marketing needs.
   4. Work with BU marketing and sales team on creating sales assets, such as Sponsorships prospectuses and sales campaigns.
   5. Design and complete presentations for sales, including, Kick off decks, wrap up decks, pitch decks, and client reports.

3. Other Responsibilities.

1. 1. Other duties as assigned.
   2. Maintain centralized filing system for sales and reporting purposes.
   3. Attend events as needed to support sponsorship fulfillment.

What We’re Looking For:

1. Bachelor’s degree required, preferably in marketing or communications, business field.
2. Experience in or willingness to learn new systems required (Salesforce, Drupal, WordPress, Active Campaign, Canva, Jotform, Trello, GA4).
3. Must be proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams), general office technology and knowledge of basic computer hardware.
4. Digital marketing savvy, including experience with paid digital media.
5. Experience with HTML emails and platforms (i.e., Active Campaign, MailChimp, HubSpot or others).
6. Social media management skills (experience with social platform such as Sprout Social, Canva, Hoot Suite a plus).
7. Must possess strong writing skills.

Key Competencies

1. Communication: Exceptional oral and written communication skills and ability to communicate throughout all levels of the organization, both internally and externally. Ability to read, understand and follow oral and written instructions. Ability to present information and respond to questions professionally and effectively, conversationally and in written communications.
2. Project management: Manages resources to bring about the successful completion of a specific project.  This can include initiating, planning, executing, controlling and closing the project either independently or within a team.
3. Time management: Must be highly self-motivated and demonstrate a high sense of urgency and ability to effectively prioritize and execute tasks in a high-pressure, deadline-driven environment. Must be detail-oriented and possess strong organizational and follow up skills.
4. Technical Knowledge: Digital marketing and website creation preferred. Working knowledge of Microsoft Office, including Word, Excel, PowerPoint. Experience with HTML emails and platforms (i.e., Active Campaign, MailChimp, HubSpot or others). Social media management skills (social platforms such as Sprout Social, Canva, Hoot Suite a plus). Should expect to be working regularly within Drupal, Trello, Jotform, SalesForce, GA4, in-house AI programs and LLMs, among other technology. 
5. Collaboration and teamwork: Ability to work in in a team-oriented, collaborative environment across organizational boundaries in a constructive and collaborative manner. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.

The Best Part? The Benefits!

To enforce the importance of work-life balance, employees enjoy excellent benefits, including:

• 401(k) plan with company contribution up to 16%
• Generous time off package that includes paid vacation, personal, sick, and holidays
• Paid maternity and parental leave
• Tuition reimbursement
• Medical, dental, vision, and prescription coverage
• On our Malvern campus: Free lunch every day when working on campus, onsite fitness center, and a beautiful 1.25-mile walking path!