Product Owner I

Why GM Financial Technology?

Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

About the Role: 

If you're driven to get results and would like to collaborate within a fast-paced, value-focused team, then GM Financial may be the right place for you. As a member of an Agile Scrum team, the Product Owner is responsible for the success of the product by maximizing the output of the development team. The Product Owner directs and coordinates the product development and serves as a collaborative liaison between the Product Management and Product Delivery teams by prioritizing and evaluating work. This individual will maintain the product/team backlog, leading backlog prioritization of initiatives, aligning experiences across channels and touch points to ensure the best business results.

In this role you will:

• The PO acts proactively to consistently deliver on time commitments with little supervision 

• Analyze and communicate customer requirements to provide innovative solutions and recommend system, product and process enhancements

• Identifies, evaluates and introduces new approaches/technology to use in product development 

• Explore alternative ways to view and solve problems to achieve results beyond what is required 

• Leverage innovation tools, creative processes, and diverse cross-functional experts to generate ideas 

• Focus on constantly improving processes, products, and services and exploring innovative ways to do the job 

• Takes advantage of opportunities to try unique ways of doing things and tests promising ideas to find new solutions 

• Asks provocative questions to understand current practices and the customer's experience before moving to problem solving 

• Seeks to understand and experience the full array of stakeholders' (e.g., internal partners, suppliers, customers) behavior, needs, concerns, and desires to unlock new opportunities for innovation 

• Communicates potential benefits of new ideas to stakeholders 

• Influences others by creating a participative, empowered environment to gain acceptance of ideas or plans using appropriate interpersonal styles and methods 

• Takes immediate action when confronted with a problem or when made aware of a situation 

• Work collaboratively with the Program/Product Managers to advise on the creation and partners to communicate product road map initiatives to the teams that result in great experiences for our customers 

• Create novel solutions with measurable value for existing and potential customers (internal or external) 

• Partner with vendor(s) and internal departments to ensure tasks are defined and documented with timely deliverables and within SLA 

• Communicate with all levels of leadership, internal business partners and external vendor(s) regarding project status and production performance 

• Ensure clear communication and coordination across business to manage the scope of each product launch for on-time delivery of key features 

• Work with the Agile team to craft high quality customer-centric user stories that exceed customer expectations 

• Responsible for leading the prioritization of the product backlog in partnership with product management 

• Measure product performance using key information, processes and systems to ensure accountability for achieving business results