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04/22/2026

Claims Operations Assistant

Job Description

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Multi-state commercial insurance carrier is seeking a Claims Operations Assistant to provide support to the  Claims department and perform other office tasks as needs dictate, based in the Long Beach, NY location.   

Key Accountabilities/Deliverables:

  • Answers and initiates telephone calls and provide customer service as required

  • Index policies to determine if a new claim needs to set up or if there is an existing claim forward the call to the correct Examiner.

  • Sets up and enters new claims into claims management system.

  • Inputs and reviews notes/diaries in claims management system as instructed.

  • Order PR and order Appraisals.

  • Reviews, prepares, creates, and/or sends letters, reports, and forms.

  • Other activities/projects as assigned.

  • Assist Clerical when needed.



Technical Knowledge and Understanding:

  • Basic proficiency in Microsoft Office including Word, Excel, Outlook



Experience:

  • High school diploma

  • 6 months of clerical or customer service experience required

  • Experience working within an insurance environment preferred   

  • Candidates with fluency in Spanish preferred

  • Excellent oral and written communication skills

  • Strong organizational skills

  • Ability to work in a team environment





The expected pay range for the role is $48,000 - $50,000.  The specific offer will depend on an applicant’s skills and experiences.   The disclosed pay range estimate may also be adjusted for the applicable geographic differential for the location in which the position is filled.



Applicants must be authorized to work for any employer in the U.S.  We are unable to sponsor or take over work authorization sponsorship now or in the future for this position. 





#LI-Hybrid
 

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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement.  We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program


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Core Specialty
Core Specialty

Core Specialty offers a diversified range of property and casualty insurance products for small to mid-sized businesses. From underwriting offices spanning the U.S., the Company focuses on niche markets, local distribution, and superior underwriting knowledge, offering traditional as well as innovative insurance solutions to meet the needs of its customers and brokers. Core Specialty is an insurance holding company operating through StarStone Specialty Insurance Company, a U.S. excess and surplus lines insurer, and StarStone National Insurance Company, a U.S. admitted markets insurer. The Company is rated A- (Excellent) by AM Best. For further information about Core Specialty, please visit www.corespecialtyinsurance.com.

 

In compliance with the Transparency in Coverage rule, issued in 2020 by US Departments of Health, Human Services, Labor and Treasury our health plan’s machine-readable files (MRFs) can be accessed via www.Cigna.com.