Account Manager - Commercial Lines

Join us at Towne Insurance! Your Career. Your Future. Your Towne. 

Towne Insurance is seeking an Account Manager – Commercial Lines to join our relationship driven team in the Richmond, VA market. Our approach is member-centric, empowering professionals who value trust, collaboration, and long-term partnerships.

In this Account Manager role, you will support and manage a diverse commercial client portfolio, delivering high-quality commercial service with accuracy and care. You will partner closely with risk advisors to ensure commercial accounts are proactively serviced, renewals are successful, and coverage solutions align with client goals. Your attention to detail and understanding of industry products will be essential to strengthening client relationships.

At Towne Insurance, culture matters. We believe that strong partnerships are built through integrity, responsiveness, and shared success. Our hybrid work environment supports balance while maintaining connection, collaboration, and accountability. You will work Monday through Friday, 8:30am–4:30pm, alongside experienced commercial professionals who value teamwork and mentorship.

The ideal candidate holds an active property and casualty license and brings prior experience supporting commercial accounts within an insurance agency or brokerage. Strong organization, excellent oral and written communication skills, and proficiency in Microsoft products are required to manage complex commercial workflows efficiently. A commitment to accuracy, follow-through, and customer service excellence is critical in the insurance field.

We offer a comprehensive benefits package designed to support your whole life, including paid time off for holidays, PTO, sick leave, and bereavement, competitive profit sharing, tuition reimbursement, and meaningful volunteer opportunities. At Towne Insurance, your contributions matter, and your growth is encouraged and supported.

If you are ready to advance your career in commercial insurance with a company that values relationships, community involvement, and professional development, we invite you to apply today. Take the next step and submit your application to join Towne Insurance and help shape the future of client service in Richmond.

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