Director, CVT (Commercial Vehicle Team)

At FCCI, our people make the difference. Our teammates are committed to upholding FCCI’s long-standing traditions of building relationships, serving others and giving back to the community.  Come join us and make a difference!

We are currently seeking a Director, CVT (Commercial Vehicle Team) who will oversee and provide direction and guidance to adjusters and leaders to ensure timely and effective handling of assigned claims. This leader will oversee daily functions of the team to ensure claims are handled expeditiously, efficiently, and in accordance with State laws and company policies and procedures.  Additional duties include:

• Monitoring workloads, quality, and deadlines of team to ensure established timelines have been met. Identifies potential volume or workflow issues and/or areas where efficiency can be improved and implements changes.
• Ensuring appropriate and timely investigation; accurate payment of claims; ensures each claim has an appropriate reserve, reserve rational and resolution strategy which allows the claim to be brought to closure at earliest appropriate date.
• Communicating regularly with claim leadership on claim / account issues, changes in procedures and results
• Conducting claim quality file reviews as required, analyzes results and communicates with individual staff members on findings and where necessary creates improvement plans.
• Investigating and resolving claimant, policyholder and agent inquiries and complaints; informs Claims leadership, of any complaints filed by the Department of Insurance and sees that the complaints are satisfactorily resolved.

This position will be in our corporate office in Sarasota, FL and work a hybrid schedule involving 3 days in office and 2 days from home.  

In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes:

• Flexible Work Environment
• Paid Family Leave
• Competitive PTO & Holidays
• Recognition & Bonus Programs
• Medical, Vision, Dental & Life Insurance
• Employee Referral Bonus
• Paid Volunteer Time
• 401(k) Match & Profit-Sharing

The salary range for this position is $102,357-$157,629 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities. 

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Please apply via our website at www.fcci-group.com.     

Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)