Historic company. Startup mentality.
As a Casualty Claims Adjuster at Badger Mutual Insurance, you have the opportunity to join a relationship-based company grounded in compassion, protection, and a commitment to developing the success of our employees. In this role, you will primarily manage general liability claims, workers’ compensation and Medicare related claims, ensuring timely, thorough investigations and fair, equitable resolutions. Your work will focus on delivering cost-effective claim outcomes while balancing regulatory compliance, medical coordination and exceptional service to our policyholders and partners.
What Will You Do?
» Review claims against applicable policy coverage to determine validity
» Obtain reports that are pertinent to the investigation of the claim
» Review statements, interview witnesses, and analyze medical bills and repair estimates
» Negotiate and authorize payments within authority level and establish reserves as needed
» Assist policyholder and claimants by coordinating repairs through direct providers if applicable
» Process regulatory filings, dispose of salvage and pursue subrogation as needed
» Review claims data to identify opportunities to reduce overall costs
» Maintain a positive working relationship with policyholders, agents, vendors and attorneys
Job Requirements
» Bachelor’s degree or equivalent education and work experience
» 8+ years of claims experience preferred
» Medicare and Work Comp Experience preferred
» Excellent written and verbal communication skills
» Strong analytical, problem solving and critical thinking skills
» Ability to manage workload independently and effectively
» A confident decision maker with negotiation skills
» Good judgement, a great work ethic and highly self-motivated
» Proficiency in Microsoft Suite software
Check out our benefits here: Benefits & Career
Named a Top Workplace by the Milwaukee Journal Sentinel.
Founded in 1887, we began in the wake of the Great Chicago Fire, when many insurers refused to cover churches with tall steeples due to lightning risk. A group of Milwaukee businessmen saw the need for change and formed a mutual aid society to protect churches, properties, and their communities from fire - laying the foundation for who we are today. More than 130 years later, that same commitment to doing the right thing and helping people in times of need continues to guide us.
As a regional carrier, we provide a range of personal and commercial insurance products across seven states (Wisconsin, Illinois, Michigan, Minnesota, Iowa, Arizona, Nevada) through a trusted network of independent agents.We combine innovative technology with personalized service—giving our agents and policyholders efficient, dependable solutions and access to real people when it matters most.
At Badger Mutual, our success starts with our employees. We’ve built a culture centered on trust, care, and continuous growth - encouraging professional development, collaboration, and the pursuit of excellence. Our team goes the extra mile for our policyholders, partner agents, and one another, embodying our belief that insurance is more than policies and premiums—it’s about people.
Beyond corporate sponsorships and volunteerism, community impact is woven into our #BeingBadger culture. with HQ located in Milwaukee’s revitalized Brewery District, we’re proud to give back to the community we call home. Through our weekly Popcorn for a Purpose fundraiser, employees support local organizations nominated by their peers—causes that are close to their hearts.
Badger Mutual. The heart of your insurance protection.