Vice President, Platform Engineering (Digital & Wealth Management)
- Voya Financial
- MA-Boston, 121 Seaport Blvd
Job Description
Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
This is an exciting opportunity to shape the strategic vision for Voya’s Wealth Management platform and manage the go-forward digital technology strategy & roadmap.
Vice President, Platform Engineering (AI- & Cloud-Native)
Digital & Wealth Management Technology | Voya Financial
Horizontal Technology Ownership • Engineering Standards • SRE/Quality • AI Platform Enablement • Architecture Partnership
About the Role
Voya Financial is hiring a Vice President of Platform Engineering to help shape how we build and operate modern, customer-facing digital platforms at scale. This is a senior engineering leadership role with two equally critical accountabilities:
Horizontal technology ownership across all squads in our Digital & Wealth Management Technology organization—setting and enforcing the engineering standards, quality practices, reliability discipline, cloud-native patterns, and AI delivery guardrails that define “how we ship.” This is ownership with outcomes, not advisory.
Architecture influence through delivery excellence—partnering closely with Enterprise Architecture as a peer, bringing a strong engineering voice into major design decisions, and earning influence through evidence: operational reliability, secure-by-design delivery, and systems that perform at scale for participants, advisors, and plan sponsors.
If you’re the kind of leader who loves building strong engineering systems—standards, tooling, SRE, quality gates, and scalable platforms—while also shaping technical direction through credibility and results, this role is built for you.
What You’ll Do
You’ll serve as a “horizontal leader” across the organization—raising engineering quality and reliability across multiple product squads while improving developer productivity and delivery velocity.
Set Engineering Standards & Govern Technology Decisions
Define and enforce engineering standards across squads (approved stacks, patterns, API conventions, logging/error standards, libraries, and tech radar).
Lead an engineering council to review cross-cutting proposals and ensure decisions are documented via Architecture Decision Records (ADRs).
Own a technology debt register and drive remediation as a first-class engineering priority.
Build a World-Class Quality Engineering System
Establish non-negotiable quality gates across CI/CD (unit, integration, contract, end-to-end, performance, and accessibility).
Standardize contract testing across API boundaries to protect customer journeys from regressions.
Own performance/load testing and accessibility standards (e.g., WCAG 2.2 AA) as core quality requirements.
Own Reliability Through SRE Discipline
Define SLO/SLI frameworks and error budget policies for customer-facing services.
Set on-call standards, incident response playbooks, and post-incident review (PIR) operating cadence.
Drive resilience/chaos engineering practices so reliability risks are discovered before customers do.
Lead Cloud-Native Engineering at Scale
Set patterns for containerization, CI/CD, infrastructure-as-code, GitOps workflows, secrets management, and deployment safety (canary/blue-green/feature flags).
Ensure services operate within enterprise cloud landing zone guardrails while surfacing friction and improving standards with partners.
Track and improve engineering health signals (DORA metrics) and cloud cost accountability (FinOps mindset).
Advance AI Platform Adoption—Responsibly
Define and govern how AI is built and shipped across the portfolio (LLM integration patterns, RAG standards, guardrails, validation, observability).
Ensure AI output controls meet the expectations of a regulated, fiduciary context (auditability, human-in-the-loop where appropriate, and measurable quality).
Enable engineering productivity with AI tooling and measure impact responsibly.
Raise the Bar on Security-by-Design
Standardize application security practices across squads (SAST/DAST, dependency scanning, SBOM/image signing, secrets hygiene).
Partner with Security/Risk teams to ensure strong controls for PII and customer-facing systems.
Elevate Developer Experience & Productivity
Build “golden path” templates, service catalogs, runbooks, and standardized local dev environments.
Improve CI reliability and speed, reduce cognitive load, and make the paved road the easiest road.
Partner with Enterprise Architecture
Be a trusted, high-signal contributor to architecture forums (e.g., ARB), influencing direction through delivery evidence and strong engineering judgment.
Translate field learnings from platform execution into scalable architectural patterns across the enterprise.
Knowledge & Experience
Education:
- Bachelor’s degree in Computer Science, Engineering, Mathematics, Finance, Information Systems, or a related field required; Master’s degree a plus.
Experience:
- 15+ years of progressive experience across platform engineering, product, or technology leadership, with at least 5+ years leading engineering or product organizations in a B2C or customer-facing environment
- Demonstrated success building and scaling complex, customer-facing platforms, translating customer needs into measurable business and engineering outcomes
- Experience operating as a horizontal leader, setting standards and driving consistency across multiple teams or domains—not just within a single product
Platform, Engineering & Delivery Leadership:
- Proven ability to lead distributed engineering teams (onshore/offshore) and drive execution across complex portfolios
- Strong technical grounding in modern architecture patterns, including APIs, event-driven systems, batch processing, webhooks, and SSO integrations
- Deep understanding of cloud-native engineering (AWS and/or Azure), DevSecOps practices, and automation at scale
- Experience improving developer experience, CI/CD pipelines, and engineering productivity at scale
Quality, Reliability & Security:
- Experience establishing quality engineering standards, reliability practices, and production observability
- Strong command of SRE principles, operational excellence, and customer-facing system reliability
- Working knowledge of application security and compliance within regulated environments, including customer data protection
AI, Data & Emerging Technology:
- Familiarity with AI/ML platforms and LLM integration patterns, with a practical understanding of applying emerging technologies to customer and platform design
- Ability to translate technology innovation into business value, customer outcomes, and scalable platforms
Technical Depth (Preferred):
- Prior hands-on experience with technologies such as .NET, Java (Spring Boot), APIs/microservices, SQL/Oracle, or containerized platforms (Kubernetes/OpenShift)
- Ability to engage deeply with engineering teams while operating effectively at the executive level
Leadership & Influence:
- Proven ability to align stakeholders and drive prioritization across a matrixed organization
- Strong problem-solving and critical thinking skills, with the ability to navigate ambiguity
- Excellent communication skills, translating complex technical concepts into clear business outcomes
Licensing / Regulatory Requirement:
- FINRA Securities Industry Essentials (SIE) and Series 99 (Operations Professional) licenses required, or must be obtained within 120 days of employment
Wealth Management & Financial Services (Preferred):
- Knowledge of the retail advice and brokerage ecosystem (e.g., Pershing, Schwab, Envestnet, Apex)
- Understanding of wealth platform integrations, advisory models (UMA/SMA), and billing/commission structures
- Familiarity with industry and regulatory standards (e.g., FINRA, SEC, DTCC, LIMRA)
- Exposure to retirement, workplace solutions, wealth management, or benefits platforms
Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$200,000 - $220,000 USDBe Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
Learn more about Voya benefits (download PDF)
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more about Critical Skills
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.
Apply Now
Voya Financial, Inc. (NYSE: VOYA), is a leading health, wealth and investment company with approximately 9,000 employees who are focused on achieving Voya’s aspirational vision: Clearing your path to financial confidence and a more fulfilling life. Through products, solutions and technologies, Voya helps its 15.2 million individual, workplace and institutional clients become well planned, well invested and well protected. Benefitfocus, a Voya company and a leading benefits administration provider, extends the reach of Voya’s workplace benefits and savings offerings by engaging directly with over 12 million employees in the U.S. Certified as a “Great Place to Work” by the Great Place to Work® Institute, Voya is purpose-driven and committed to conducting business in a way that is economically, ethically, socially and environmentally responsible. Voya has earned recognition as: one of the World’s Most Ethical Companies® by Ethisphere; a member of the Bloomberg Gender-Equality Index; and a “Best Place to Work for Disability Inclusion” on the Disability Equality Index. For more information, visit voya.com
Voya’s Values
Voya’s values serve as our compass, bringing together our culture, performance, brand, vision, strategy and corporate responsibility activities. Our values guide our decision-making and behaviors allowing us to deliver worth to our customers, distribution partners, shareholders and each other.
With a lens on balance, health & welfare, our work environment offers flexibility. The majority of our roles have adopted a hybrid schedule — working some days in the office and some days remotely, providing flexibility for work-life balance and still allowing the benefit of in-person collaboration. Some functions will continue to be 100% on-site and others may be fully remote, depending on business needs.
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We care
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We do the right thing
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We have customer passion
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We have a winning spirit
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We are the We
