AVP Risk Employee Benefits

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

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Profile Summary:

The Assistant Vice President (AVP) of Operational Risk Management (ORM) reports to the Vice President & Head of ORM for Voya Financial (Voya), and is responsible for supporting Voya’s strategy, framework and execution activities for managing operational risk; ensuring a proper process is in place to mitigate and prioritize risk remediation actions. ORM is defined as a continual process which includes risk identification, assessment, measurement, implementation of risk controls, and monitoring of risk treatments, in particular risk acceptance, mitigation, or avoidance of risk. ORM is the governance and oversight function responsible for independently managing operational risk in partnership with senior business management. At Voya, operational risk stems from the risk of loss resulting from inadequate or failed internal processes and systems; human factors; or external events. This senior role will assist the organization in the identification, classification, measurement and monitoring of operational and related business risks. Work closely with others in Operational Risk Management, Compliance, Audit functions and business units to provide business management with a consistent and accurate view of the sources, scale, and scope of identified risks.

Profile Description:

As the most senior operational risk professional within a defined business unit, the individual’s primary focus is on properly advising the business on operational risk matters and executing the implementation and communication of operational risk-related policies, practices and framework to support business leadership in monitoring, analyzing and remediating the organization’s key risk exposures on both a tactical and strategic basis.

• Individual will be a member of the ORM management team; participate in the ongoing maintenance of a robust operational risk management strategy and framework; and help lead strategic firm-wide ORM initiatives.
• Individual will manage and coach a team of dedicated operational risk analysts focusing on risk identification, assessment, measuring and monitoring activities such as risk advisory, risk event analysis, risk assessments, design and implementation of forward leaning metrics like KPIs, KRIs and other related risk measures.
• Individual will be involved in risk matters requiring a strong understanding of the details to keep business stakeholders focused on key risks and ongoing strategic remediation efforts.
• Individual will be expected to have a strong understanding of key risks, prepare relevant materials and present to senior levels within the organization.
• Support key business projects and advise on related risk-reward decisions. Probes beyond symptoms to determine the underlying causes of problems.
• Responsible for planning and prioritization of risk monitoring activities according to business needs and strategic goals.
• Identify and perform proactive risk assessments of key business areas. Evaluate the adequacy and effectiveness of internal controls relating to operational risks. Provide recommendations and acquire management actions to reduce identified risks.
• Monitor and track progress of action items and validate closure of issues.
• Develop and deliver structured presentations for Risk Committees, this also include supporting Voya’s risk governance structure and activities.
• Participate in business disruption response as needed and provide subject matter expertise for relevant functions/area responsible for incident reporting and tracking.
• Takes a proactive approach in identifying opportunities to minimize risk.
• Support the execution of the enterprise risk management program.
• Support the development of operational risk related training for the organization as needed.

Knowledge & Experience:

• Minimum of 15 years work experience in comparable risk management control-oriented functions (e.g. Risk Management, Compliance Audit, Finance).
• Bachelor’s degree required; Master’s degree in Finance, Audit or MBA preferred.
• Professional designation such as CRM or CFA a plus.
• Strong organization skills, problem-solving abilities, detailed oriented, solid writing, and oral presentation skills with previous experience leading small technical teams.
• Demonstrated ability in dealing with challenging situations, navigating disagreement, and negotiation at different levels in the organization.
• Capable of independently completing complex risk management projects and analyses.
• Strong analytical and problem solving skills. Sound judgment and ability to make decisions and complete tasks under tight deadlines and effectively manage competing priorities.
• Advanced skills in Microsoft Office products (Word, Excel, PowerPoint, Visio) with an ability to produce professional documents ready for presentation to executive “C-Level” management.

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.