Senior Consulting Analyst, Transformation

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Starr’s growing Management Consulting & Transformation team is seeking a proactive, results-oriented Senior Consulting Analyst with an AI and digital transformation mindset to drive enterprise change and deliver value across key strategic initiatives. This role reports into senior management and is instrumental in supporting the design, execution, and scaling of technology, AI, and business programs. You will partner with business leaders, program managers, and cross-functional teams to enable integrated delivery, drive process improvement, and support alignment with organizational goals.

1. Digital Transformation & Technology Enablement

• Support the execution of AI and technology-enabled transformation initiatives, ensuring projects are completed on time and within scope.
• Serve as a liaison between business units, technology stakeholders, and the Transformation Office to bridge operational and technical needs.
• Assist in integrating new systems, data solutions, and digital processes with business operations to maximize adoption and impact.

2. Strategic Alignment & Risk Management

• Ensure transformation initiatives remain aligned with Starr’s strategic objectives, working closely with business leaders, technology teams, and program managers.
• Proactively identify, track, and escalate risks, issues, and interdependencies using structured governance processes.

3. Insurance Industry & Technology Innovation

• Engage in assessment and evaluation activities related to AI, data modernization, and process automation tools in the insurance industry for business transformation, collaborating cross-functionally to assess feasibility and impact.
• Assist the team in collaborating with startups or Insurtech companies to bring innovative solutions that future-proof the organization.
• Participate in proof-of-concept and pilot programs for emerging technologies and help assess outcomes for broader adoption.

4. Performance & Benefits Tracking

• Support KPI identification and tracking, benefit realization, and reporting for transformation programs to executive leadership.
• Analyze data and create actionable insights to improve initiative performance and foster continuous improvement.

5. Change Management & Communications

• Coordinate with business unit leaders and change management leads to develop and implement communications and training plans for enterprise-wide technology adoption and process changes.
• Facilitate stakeholder workshops and synthesize stakeholder feedback to continually optimize change adoption strategies.

Qualifications

• Bachelor’s degree in Business, Management Information Systems, Computer Science, or related field; advanced degree or certifications in relevant subjects a plus.
• 2–4 years of experience in management consulting, technology transformation, enterprise change projects, or large-scale operational improvement.
• Familiarity and interest with commercial & specialty insurance, financial services, or large-scale technology implementations desirable.
• Highly proficient using Microsoft Office Suite effectively for stakeholder communication (PowerPoint, Excel, Word); exposure to project tracking or collaboration tools (e.g., Smartsheet, Jira, Teams, SharePoint) desirable.
• Proven experience in managing technology-driven programs, process redesign, and cross-functional delivery.
• Demonstrated ability to manage competing priorities and thrive in fast-paced, ambiguous environments.
• Excellent written and verbal communication, stakeholder management, and facilitation skills.

Attributes for Success

• Collaborative mindset with a passion for partnering with business and technical teams.
• Strategic thinker with the ability to translate vision into tactical plans.
• Unwavering attention to detail and commitment to delivering high-quality results.
• Growth mindset and desire to continuously develop technical and business acumen.
• Nimble, proactive, and able to pivot to changing priorities.

What We Offer

• Opportunity to work on high-impact transformation initiatives at the enterprise level as an internal consultant for a large global, high-growth organization.
• Direct exposure to senior leadership and strategic decision-making.

For individuals assigned and/or hired to work in New York, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs. A reasonable estimate of the current range $110,000 - $140,000.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.