Sales Enablement & Loan Officer Recruiting Specialist

Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.

Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.

Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about. 

The Sales Enablement & Loan Officer Recruiting Specialist plays a critical role in driving growth at Salem Five Mortgage Company through the identification, recruitment, onboarding, and ongoing enablement of high-quality loan officer talent.   This individual operates as a business development-focused recruiter, proactively sourcing and engaging experienced mortgage loan officers, while also serving as a key partner in onboarding, training, and supporting new hires through their first 90 days to ensure successful integration and production ramp-up.   In addition, this role is responsible for developing and maintaining sales enablement infrastructure, including training materials, SOPs, intranet content, and performance reporting. The position also supports the company’s direct-to-consumer (Channel III) platform by monitoring loan activity and ensuring appropriate follow-up.   This position reports directly to the Director of Sales and is tightly aligned with the company’s production and growth strategy. The Specialist is responsible for building a strong pipeline of qualified candidates and introducing them to the Director of Sales for evaluation and final hiring decisions. 

JOB DUTIES AND RESPONSIBILITIES include, but are not limited to the following:

Loan Officer Recruiting & Talent Acquisition:

•  Proactively source, identify, and engage experienced mortgage loan officers within designated markets utlzing on-line resources based on current needs and priorities designated by the Director of Sales.  Develop and manage a pipeline of prospects via phone, email, and text outreach.  Present Salem Five’s value proposition to appropriate and interested candidates.  Make introductions to the Director of Sales for follow-up.

Onboarding & New Hire Integration:

• Onboard new hires and serve as a primary  contact for systems, processes, guidelines, compliance,  departmental introduction and support.  The support will last through the new hire’s first 90 days of hire.  Provide feedback to the Director of Sales during this 90 day period.

Sales Enablement & Training Development: 

• Maintain SOP’s, training materials, guidelines, and job aids on the mortgage intranet.

Reporting, KPIs & Performance Metrics: 

• Provide reports on a recurring basis to the Director of Sales to measure sales activity and performance to aid the Director of Sales in identifying and acting on KPI’s.

Channel III (Direct-to-Consumer Platform) Support:

• Monitor loan activity generated through the Channel III direct-to-consumer platform and ensure timely follow up on inbound opportunities.  Report results to the Director of Sales on a recurring basis.

This person will be asked, from time-to-time, to partner on special departmental projects as they arise.

Education and/or Experience: 

High school diploma, or equivalent required. 3+ years of experience in Mortgage recruiting, or Mortgage loan origination, or Sales/business development within financial services. Demonstrated success in outbound prospecting, recruiting, sales enablement, or sales growth.  Industry Knowledge, understanding of Mortgage origination process, Loan officer compensation structures, Agency and portfolio lending products and familiarity with mortgage technology platforms (e.g., Encompass, POS systems) preferred. 

Benefits/Incentives: We offer a comprehensive benefits package designed to support your well‑being and success, including medical, dental, and vision coverage; Flexible Spending and Health Savings Accounts; 401(k) matching; and tuition reimbursement. You will also enjoy additional perks such as our employee referral program, annual holiday reception, summer family outing, and more. 

Salary Range:  $60,000 - $90,000 Plus bonus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future.  

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to ten pounds. Specific vision abilities required by this job include close vision. 

Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. 

No unsolicited resumes accepted from agencies.