ERISA Consultant-Retirement Services

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Job Summary

The Advanced Markets Consultant – Retirement Services provides advanced regulatory, technical, and consultative support related to qualified retirement plans. This role researches and interprets provisions under the Internal Revenue Code (IRC), ERISA, and selected state retirement plan laws to respond to complex inquiries from internal business partners and, as appropriate, external clients. The consultant applies regulatory expertise to support business initiatives, sponsor needs, and operational alignment across Retirement Services and the broader enterprise.

Regulatory & Technical Consulting

• Research and analyze IRC, ERISA, and selected state retirement plan laws, regulations, and guidance to provide accurate, timely consultative support.
• Provide technical guidance on qualified retirement plans, including plan design, operational compliance, and plan documentation considerations.
• Serve as a subject matter expert (SME) on retirement plan regulatory requirements and how internal processes support ongoing compliance.
• Support sponsors utilizing Voya’s pre-approved plan document.
• Recommend remediation or design alternatives that balance regulatory requirements, sponsor objectives, and operational feasibility.

Communications & Education

• Develop and deliver “just‑in‑time” internal communications related to legislative, regulatory, or industry developments affecting retirement plans.
• Support internal education efforts, including business rollouts, training materials, and stakeholder briefings.
• Partner with Marketing, as appropriate, to develop external client communications and disclosures related to regulatory changes or technical topics.

Skills & Competencies

• Strong knowledge of retirement plan compliance, operations, and regulatory frameworks.
• Excellent analytical, research, and problem‑solving skills with the ability to assess complex scenarios independently.
• Exceptional written and verbal communication skills, with the ability to translate technical concepts into clear, business‑focused guidance.
• Ability to manage multiple priorities and deliverables in a fast‑paced, multitasking environment.
• Strong interpersonal skills with the ability to collaborate effectively across Legal, Operations, Product, Marketing, and Service teams.

Experience

• 5+ years of experience working with qualified retirement plans and related rules and regulations.
• Demonstrated experience interpreting and applying IRC and ERISA requirements in operational, consultative, or compliance contexts.
• Professional designations (e.g., CPC, QPA, QKA, ERPA, CEBS)

Preferred Knowledge & Experience:

• Bachelor’s degree or equivalent combination of education and experience.
• Familiarity with FIS Relius pre-approved plan documents.
• Experience supporting large or complex retirement plan sponsors.

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.