Life Agent Development Specialist

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Job Description:

The Life Agent Development Specialist supports the field agent development program, including assessing, coaching, and mentoring of agents, beginning with the installation process (including the first two years of employment) and then continuing with all tenured agents as appropriate. Provides support to management in the development of critical agent skills. Assists field managers in learning sales processes, prospecting, and agent development skills in order to support agent productivity goals.  Provides support to management as part of the field interview and selection process.

Monitors and assesses agent performance through on-site review, joint sales work, input from field management, and production reports. Develops action plans to address performance gaps and assists the agent in implementation. Provides field and senior management with frequent and balanced feedback regarding the progress of agent development plans. Provides support to management in setting annual performance goals and may assist in the development of agent business plans. Promotes an environment of shared accountability with field managers regarding agent performance in order to ensure the success of agency development goals.

Supervisory Responsibilities (briefly describe, if applicable, or indicate None):

None, but the role is one of coaching, mentoring, challenging, and enabling other employees to successfully meet objectives and goals.

Required Qualifications (these are the minimum requirements to qualify)

Education (include minimum education and any licensing/certifications):

• High School Diploma or equivalent

• Possession of a valid State Driver’s license.

Experience:

• Successful completion and maintenance of appropriate license for area of assignment (Personal or Life Sales), such as State Property & Casualty or Life Sales Licenses for Personal product line or Life Sales License.

• Strong knowledge of Insurance Industry and Standards, etc.

• Successful experience selling products specific to area of assignment (Personal or Life Insurance) within the Auto Club Group or in a comparable sales environment

• Market development experience, including analyzing territories and/or sales markets and developing plans to increase the quality of existing business, retain existing customers, cross-sell products to existing customers, and increase overall market share.

• Leadership experience to include coaching, mentoring, challenging, and enabling employees to successfully meet objectives and goals.

Knowledge and Skills:

• Strong organizational, planning, time management and administrative skills demonstrated through recent sales management/support experience in sales or product management

• Communicating effectively with employees in order to share complex information (i.e., numbers, margins, customer service data, customer defections, quality data, etc.) in a clear and understandable manner.

• PC software applications (e.g. Word, Excel, POS, Legacy, Access, etc.)

• providing support to agents in the achievement and maintenance of sales and service goals

• assisting managers and agents with skill development and prospecting new sales opportunities

• communicating and transitioning corporate goals into individual plans

• Identifying an agent’s strengths and weaknesses and model skills needed to  facilitate corrective action in various areas, including product knowledge,  prospecting, professionalism, closing techniques, etc.

• Interpreting reports and utilize as tools to increase performance of agents

• representing the Auto Club Group in a professional and positive manner

Preferred Qualifications

• College coursework or Degree

• Completion and maintenance of appropriate Health Sales License

Work Environment

Works in a temperature-controlled office environment.

Position spends a varying amount of time traveling in order to meet with branch management and agents, with exposure to road hazards and temperature extremes during travel. 

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.  

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.