Site Reliability Engineer I

Why GMF Technology?

At GM Financial, innovation drives everything we do. We’re not just adopting technology — we’re shaping the future of software delivery. From generative AI and cloud-native platforms to advanced release engineering practices, our teams are redefining how financial technology operates. This role is central to that transformation, influencing how we build, release, and scale software globally.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

About The Role: 

The Site Reliability Engineer under the general direction from the leadership will assist in the day-to-day tasks critical to the team's success.  The position will be responsible for supporting cloud infrastructure architecture and components, including hybrid cloud and Public Cloud platforms. This will include prototyping, initiating, and operationalizing of Public Cloud solutions. The role will also be supportive of overall Cloud Transformation initiatives designed to meet key goals in creating a service-driven culture through performance and delivery of SaaS, PaaS, and IaaS solutions by public cloud vendors such as Azure and AWS. The Site Reliability Engineer will be responsible for configuration, efficiency, and performance of the deployed public cloud solutions.  The scope of the role includes not only cloud engineering, but advanced level automation capabilities, and even some overlap into software development disciplines.

In this role you will:  

• Design and automate governance framework across cloud environments
• In partnership with provisioning teams, and in accordance with policy frameworks, automate identity and access management in cloud environments for enabling users and services
• Partner with various delivery teams in enabling cloud services and the infrastructure as code patterns to facilitate automated deployments
• Work with various dev, ops and security stakeholders to provide solutions that meet security and governance requirements while minimizing impact on developer productivity
• Proactive monitoring, logging, audits and automated policy enforcement for security and cost compliance
• Ensuring services availability and continuity through proper response to incidents and requests
• Work with management to build the long-term strategic roadmap for the team, providing mentorship to engineering peers seeking to up-skill
• Work in evolving operating model based on agile / scrum and SRE practices
• Assist Cloud Transformation and related Squads with the design of Automation and Configuration Management
• Identify, evaluate, and recommend opportunities for automation; All automated processes should be maintainable, simple, and leverage a CI/CD pipeline release process where possible
• Develop test plans and accept items for production release
• Assist in development of automated post-release validation
• Develop and maintain cloud integration, script documentation and other standards that align with enterprise architecture standards
• Participates in business discussions, solution architectures, and customer-related activities when required
• Prototyping and testing of infrastructure components
• Validates and contributes to operational testing and change plans
• Provides Tier 3 automation support for cloud ecosystem, infrastructure, and automation
• Assist in various cloud reporting activities
• Platform and service monitoring responsibilities within cloud ecosystems
• Assists in the design of highly available, fault tolerant and cloud DR failover capabilities