Claims Specialist, Liability

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Summary
This position is responsible for the adjustment of commercial claims. This evaluation and coverage 
review, contact with insured/claimants (and agents as necessary), claim investigation, coverage evaluation, negotiation, and settlement of first and third-party commercial claims.

Essential Functions

•  Claim investigation: Initial and final coverage confirmation, review, investigate, and actively 
bring claims to a conclusion, process claims utilizing a high degree of judgment.
•  Initiative: Appropriate diary and claim management to ensure prompt, accurate, and appropriate 
claim resolution.
•  Service: timely and responsive communication with insureds, agents, claimants, attorneys, 
independent insurance adjusters, and carriers regarding the status of the claim.
•  Coverage and Damage Analysis: Appropriately analyze coverage and accurate claim damage and 
injury valuation using expert resources as needed.
•  Reserves, Negotiation, and Settlement: Maintain accurate and timely reserves that reflect the 
ultimate probable value of the claim. Accurately and timely resolve claims using appropriate 
negotiation and influencing skills.
•  Leadership of the organization: At the direction of Claims Management, provide mentorship to 
Claim Adjusters, assist in organization training efforts, and participate in regular file audits 
and data reviews.
 

Knowledge, Skills, and Abilities
•  High-school degree or equivalent, college degree or coursework preferred.
•  NY State Adjusters license a plus, but not required. Ability to obtain state licensing as needed 
within 9 months of hire.
•  Minimum of 2-3 years exposure to commercial claims adjusting and claim resolution.
•  Knowledge of various state regulations as they apply to benefits administration and claim 
adjudication.
•  Strong written and verbal communication skills.
•  The ability to succeed and excel in a collaborative and team-based environment.
•  Strong time management and desk management skills.
•  Knowledge of and ability to operate efficiently in a Windows-based environment using Excel, 
Word, and Outlook as well as company claim administration software.
•  Ability to work independently and to carry out assignments to completion.
•  Growth potential beyond current role.

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$60,000 - $90,000/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

   

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.