Accounting Analyst - MSI

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.

Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better.
 

The Accounting Analyst will support the UCTS segment of the Company, with a focus on the accounts receivable function for our MGA insurance operations. The role is responsible for all aspects of the customer setup and billing lifecycle, including new customer onboarding, invoicing, and management of receivables. The Accounting Analyst will perform work under the general supervision of the Accounting Manager.

Responsibilities:

• Set up new customers in the accounting system in accordance with established processes and SOX controls.
• Obtain executed customer agreements from internal sources and file in accordance with documentation standards.
• Prepare and deliver daily invoices in accordance with policy and contractual terms.
• Monitor accounts receivable aging and identify overdue balances; send follow up emails to collect overdue balances.
• Reconcile invoicing data with accounting records to ensure accuracy between billing systems and the general ledger.
• Identify opportunities to improve efficiency and accuracy of the billing process.
• Investigate and correct billing discrepancies. 
• Assist with audits and compliance reviews by preparing supporting schedules and documentation, as needed.
• Complete other ad hoc duties as assigned.

Education & Experience:

• Bachelor’s degree in Accounting is highly preferred but not required.
• Basic knowledge of Excel and Outlook is highly preferred.
• Basic understanding of receivables and billing systems is highly preferred.
• Effective written and exemplary customer service skills.
• Ability to work independently and as part of a team.
• Exercises strong analytical and problem-solving skills.
• Combines a high level of accuracy with a detail-oriented nature.
• Comfortable adopting new technology and AI-driven tools to drive accuracy and efficiency.
• Demonstrates the organization’s core values, including behavior that is aligned with the corporate culture.

Important Notice:

This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons.

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