SVP Product Management - Managed Care

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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PRIMARY PURPOSE: The Senior Vice President, Product Management (SVP) establishes the product group strategy and goals and is accountable for delivering BU portfolio‑level business outcomes, managing product group financials, and ensuring development teams work effectively together to deliver integrated, scalable, and client‑centered solutions.  This position partners with Product, Technology, and Business leaders to align delivery execution with BU objectives and investment priorities.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Set product group vision & roadmap

• Integrates top‑down strategic initiatives and journey work into a multi‑year product group vision and roadmap aligned to enterprise strategy and growth objectives.
• Owns portfolio‑level demand intake, scoping, prioritization, and investment decisions, balancing value, risk, capacity, and regulatory considerations.
• Partners with product, technology, and operations leaders to define objectives and key results (OKRs), measure progress, and report outcomes to executive stakeholders.
• Establishes product governance and operating cadence (e.g., portfolio reviews, investment councils) and serves as the executive “voice of the product.”

Oversee, coordinate & support development work

• Provides executive oversight to ensure product backlogs, delivery plans, and priorities across teams align with product group strategy and portfolio objectives.
• Manages product group financials and resource alignment with business and technology leaders to ensure appropriate capacity, skillsets, and investment balance.
• Ensures end‑to‑end delivery accountability across portfolios by setting expectations for execution quality, dependency management, and risk mitigation.
• Owns portfolio‑level release governance and performance outcomes, resolving escalated trade‑offs that impact delivery, quality, or business results.

Tactical

• Maintains an enterprise‑wide view of business processes, platforms, and system ecosystems impacting product strategy and execution.
• Sets standards for product taxonomy, lifecycle management, and traceability to ensure consistency and governance across product teams.
• Leads executive communications, stakeholder alignment, and change management for portfolio‑wide releases, roadmap shifts, and operating model changes.
• Ensures cross‑product integrations, data flows, and vendor/partner strategies align with enterprise architecture and security/compliance requirements.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Travels as required.

SUPERVISORY RESPONSIBILITIES

• Provides support, guidance, leadership and motivation to promote maximum performance.
• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
• Develops Directors, Group Product Managers, and senior PMs, building leadership capability, succession depth, and a high‑performance product culture.

QUALIFICATIONS

Education & Licensing
Bachelor's degree from an accredited college or university preferred; advanced degree (e.g., MBA) or equivalent experience preferred.

Licenses as needed.

Experience

Twelve (12)+ years of experience in product strategy/product management, including significant portfolio ownership and cross‑product delivery in complex environments.

Seven (7) + years leading managers (e.g., Directors/GPMs/PMs) and multi‑team initiatives.

Experience with agile delivery at scale and client‑facing products; agile certification a plus.

Skills & Knowledge

• Enterprise product strategy, portfolio management, and investment governance expertise
• Executive‑level judgment balancing growth, client value, technical health, and risk
• Strong executive presence with the ability to influence, negotiate, and lead through ambiguity
• Technology and architecture fluency sufficient to align product strategy with platform direction and enterprise constraints

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:  Computer keyboarding, travel as required

Auditory/Visual:  Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.