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06/01/2026

Record to Report -Subject Matter Expert

Job Description

About Willis Towers Watson:

Willis Towers Watson (NASDAQ: WTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets.
We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.
Together, we unlock potential.

About the Team:

Global Finance Services (GFS) business unit serves as the finance support function for WTW across segments and geographies. Based in Mumbai, the Finance Operations Network (FON) team i.e. Record to Report (R2R) team comprise of professionals, including Chartered Accountants, finance graduates, and accounting specialists at both graduate and postgraduate levels. This highly experienced group provides a wide range of financial services, leveraging their expertise to deliver consistent, high-quality support across the organization.

Job Summary: 

You will become part of the Finance Operations Network (FON) - Record to Report (RTR) Subject Matter Expert team with in-depth system and process knowledge. You will report into the Finance Operations Network lead. As part of the Finance Operations Network - Record to Report (RTR) you will focus on: Operational support activities, supporting end to end process improvement, standardisation, and harmonisation in Record to Report processes and supporting transition to Record to Report Operations.

 

Areas of responsibilities:

 

  • Blackline/Oracle General Ledger – develop Subject Matter Expert’s skill, support operational activities, standardization efforts and quality improvements

  • Operational Record to Report activities including management of Volumetrics, Service Level Agreements (SLA's) and Open Items

  • Support initiatives related to Record to Report continuous process and system improvements

  • The subject matter experts are responsible for their respective process area. Reporting into Finance Operations they will each own a sub-process, with ongoing interaction between Controllership (client of Finance Operations), Global Process Owner (overall process design owner) and with WE DO’s Corporate Operations and Service Management team.

 

Core Competencies 

  • Leadership and Influence: Ability to lead cross-functional teams and drive change. 

  • Analytical Skills: Strong analytical and problem-solving skills to identify process inefficiencies. 

  • Communication: Excellent communication skills to articulate process changes and benefits to stakeholders. 

  • Project Management: Proficiency in managing large-scale projects and initiatives. 

  • Technical Acumen: Understanding of finance systems, finance processes and technology solutions. 

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WTW
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Where we are

We have colleagues all around the world, working remotely or in our offices. Together, we make a difference for clients in over 140 countries and markets, from the Middle East to Latin America, from Manila to New York.