Network Country Manager

The Network Country Manager is a key member of the WTW global community. In addition to  managing the international incoming accounts and service delivery to the Multinational Clients as part of their day-to-day job, they provide leadership and connectivity on a local and global level, drive the highest quality service on a consistent basis to Multinational Clients and champion the use of the best practices and service guidelines outlined within WTW. It is also a resource and internal / external point of leadership, accountability and escalation to help ensure a smooth client experience.

The role:

1. Lead the management of incoming business (Incoming Books of Business) related to Multinational Clients, ensuring local oversight and accountability, as well as effective and client-centric implementation processes for received business. 
2. Collaborate with MCM coordinating/reference offices and local colleagues to identify and secure new business opportunities and cross-selling initiatives. 
3. Lead growth strategies and drive the acquisition of new business into the country through teamwork with regional colleagues, Specialty leaders, global contacts, and the Latam MCM Leader. 
4.  Strengthen relationships with the country’s Top Multinational Clients and lead the penetration of solutions and lines of business within these clients. 
5.  Maintain an up-to-date and loyal client portfolio, highlighting activities and trends related to MCM Multinational Clients in the country/region, and provide annual reports to the MCM corporate leadership team. 
6.  Ensure documentation of newly won or expanded accounts and record commercial growth efforts within the country, in collaboration with Specialties and other teams working jointly. 
 

TBD