Business Support Assistant - Spanish Speaker - IEFP internship
Job Description
About Us
WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.
The Opportunity
From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it.
What will you do?
As a Business Support Assistant, your key responsibilities will be to:
- Review ledgers to identify items payable to Carriers/Clients/Sub Brokers and other entities.
- Provide payment back-ups to the payee for the application of funds.
- Reconcile Carrier statement with WTW books of accounts.
- Review of open ledgers and perform small balance write-offs, offsets, etc., as per the accounting guidelines
- Handling clearance of uncashed /uncleared checks.
- Timely and effective responses to all queries, requests, corrections, etc. received from field offices/carriers.
- Handling Intercompany Reconciliation by liaising with field offices and other WTW locations.
- Following SOPs, Client / Carrier specifications and adherence to all statutory requirements.
- Participate and contribute to potential process improvement areas.
- Booking of commissions against relevant client/policy in the system on the basis of documentation received from Insurance companies.
- Liaise with client managers and Insurance companies for resolving discrepancies and unallocated cash.
- Timely clearance of return commissions to Insurance companies to avoid any potential penalties
- Following Procedures, Client / Insurance Companies specifications and adherence to all statutory requirements.
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Where we are
We have colleagues all around the world, working remotely or in our offices. Together, we make a difference for clients in over 140 countries and markets, from the Middle East to Latin America, from Manila to New York.
